Job Description

Job Description

Job Description

Contract Manager (12-month contract)

Reports to: VP, Legal

At Aptarro, we believe the best work happens when people feel valued, supported, and empowered to thrive! Our culture is grounded in our A.R.R.O.W core values, which guide everything we do and keep us moving forward – together.

✔Agile Mindset – We adapt and pivot with purpose.

✔ Relentless Resourcefulness – We find solutions, no matter the challenge.

✔ Raise Your Hand – We step up, own it, and contribute.

✔ Only What Matters – We simplify and focus on what drives impact.

✔ We Do Hard Things Together – We solve tough problems as a team.

We help healthcare providers get paid accurately and on time—without getting stuck in the complexity of billing, coding, and compliance. Our Revenue Cycle Management (RCM) solutions reduce denials, ensure compliance, and integrate seamlessly with EHRs, practice management, and hospital information systems—so providers can focus on what matters most: patient care.

We help our customers make right easy—every day.

About the Role:

We’re looking for a highly organized, strategic, and collaborative Contract Manager who can do more than just manage paperwork. This role is ideal for someone who thrives at the intersection of legal, operational efficiency, and sales enablement. You’ll manage the full contract lifecycle while also helping design processes and systems that support our sales teams and streamline operations.

What You’ll Do

Contract Management:

• Draft, review, negotiate, and manage a variety of contracts (NDAs, MSAs, SOWs, licensing agreements, partner agreements, etc.)
• Maintain and organize a central repository of contracts and templates
• Track contract status, key dates, obligations, and renewals
• Ensure compliance with internal policies and legal requirements
• Coordinate redlines and approvals with internal and external stakeholders
• Identify and mitigate risk in commercial agreements

Process & Systems Development (Sales-Facing):

• Collaborate with sales, legal, and finance to streamline quote-to-contract workflows
• Identify bottlenecks in the sales contracting process and implement automation or process improvements
• Help implement or optimize CLM (Contract Lifecycle Management) tools, CRM integrations (e.g., Salesforce, HubSpot, Close), and internal systems
• Document and standardize contract request and approval workflows

Sales Operations & Enablement:

• Act as a liaison between Sales, Legal, and Ops to ensure alignment and efficiency
• Create and maintain training materials and guides for contract-related processes
• Train and support sales reps on how to use templates, follow internal protocols, and submit deals for review
• Assist with onboarding new sales reps with a focus on contracting, pricing structures, and CRM usage
• Track and analyze deal cycles, contract turnaround time, and key sales metrics

What You Bring

• Bachelor’s degree in Business, Legal Studies, or related field (JD is a plus but not required)
• 5+ years of experience in contract management, legal operations, or sales operations
• Strong understanding of commercial contracts and SaaS or service-based businesses
• Experience working cross-functionally with sales, legal, and finance teams
• Familiarity with CRM tools (e.g., Salesforce, HubSpot, Close) and CLM tools
• Experience with PandaDoc or similar contract management platforms is a plus
• Excellent attention to detail, organization, and communication skills
• Ability to work independently in a fast-paced, growth-stage environment

Bonus Points For:

• Legal tech or SaaS industry experience
• Experience implementing process automation in contract workflows
• Comfortable running training sessions and building internal documentation

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