Job Description

Job Description

Monument Staffing is partnering with a renowned Boston hospital to hire a front-facing Administrative Assistant/Patient Scheduler. This is an exciting opportunity for recent college graduates eager to begin a meaningful career in healthcare.

If you’re organized, personable, and motivated by helping others, this role offers a front-row seat to the fast-paced world of hospital operations — with exceptional managers, strong mentorship, and clear paths for growth.

💼 About the Role

The Patient Scheduler/Administrative Assistant will serve as the welcoming face and first point of contact for patients. You’ll manage appointment scheduling, assist with check-ins, and help ensure every patient has a smooth and positive experience from start to finish.

🔑 Responsibilities

• Greet and assist patients in person and over the phone with warmth and professionalism
• Schedule, confirm, and modify patient appointments using internal hospital systems
• Collaborate with medical and administrative staff to ensure accurate, efficient scheduling
• Provide excellent customer service while maintaining confidentiality and accuracy
• Support daily office operations and handle patient inquiries with empathy and attention to detail

🎓 Qualifications

• Bachelor’s degree required
• Strong communication and interpersonal skills
• Background in 1-2 years of customer service (retail, hospitality, restaurants, healthcare, etc.) required
• Interest in healthcare, hospital administration, or patient experience
• Professional demeanor and ability to thrive in a fast-paced, team-oriented environment

🚀 Why You’ll Love This Opportunity

• Tremendous career growth potential within a top Boston healthcare system
• Supportive, engaged hiring managers who love developing early-career talent
• Robust training and mentorship provided
• Make a genuine impact in patients’ lives every day

If you’re ready to take the next step toward a rewarding career in healthcare, we’d love to hear from you!

**Quoted hourly range does not guarantee the final hourly offer. Offers will be determined by variables such as years of experience, education level, etc. by the client.**

**This job posting is being posted on a clients behalf by an agency. For confidentiality reasons, this is not the original/exact job description. One will be provided to candidates that are invited to interview with the client.**

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