Job Description

Job Description

Job Description

Overview

POSITION SUMMARY:

The incumbent in this position is responsible for maintaining public and team member areas in a clean, sanitary, and attractive condition.

Responsibilities

ESSENTIAL FUNCTIONS:

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

• Creates an atmosphere that induces guests to make Hard Rock Casino Rockford their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.
• Promptly at start of shift, review schedule, check equipment and supplies required to perform the work, scheduled, and prepared for operations.
• Wipe down all machinery on shift by shift basis.
• Inspect and clean all restrooms.
• Pick up and dispose of paper and other rubbish left by patrons throughout the pavilion.
• Upon ending your shift, secure all equipment and machinery, and complete all required paperwork.
• Performs all other duties as assigned and adheres to all Indiana Gaming Regulations and Departmental Standard Operating Procedures.

NON-ESSENTIAL JOB FUNCTIONS

Attend seminars when needed.

KNOWLEDGE OF:

• Safe use of hazardous materials.
• Basic hand and power tools and testing equipment.
• Excellent guest service skills and communication skills.
• Janitorial duties.

ABILITY TO:

• Be flexible to work varying shifts and time schedules as needed.
• Communicate effectively with all levels of employees and guests.
• Review and comprehend all necessary documentation.
• Routine handling of potentially hazardous cleaning chemicals and wastes; requires strict adherence to supervisor's safety instructions and compliance with all safety policies and procedures.
• Routine use of powered cleaning equipment.

Qualifications

Must have high school diploma or equivalent.

ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):

• Must obtain and maintain all licenses / certifications per Federal, State, and Illinois Gaming Commission.
• Must successfully pass background check.
• Must be eighteen (18) years of age.
• Must be able to work holidays and weekends, as well as flexible shifts.

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