Job Description

General Manager – Hudson Valley

Location:  Hudson Valley-branded hotel Position Type: Full-Time, Immediate Opening

We’re looking for a dynamic and experienced General Manager to lead our team at a branded hotel in the Hudson Valley. If you’re passionate about hospitality, Have experience as a manager in hotels, thrive on operational excellence, and love building high-performing teams, this is your opportunity to make a lasting impact at a well-established branded property

What You’ll Do

As General Manager, you’ll be the driving force behind the hotel’s success — overseeing daily operations, financial performance, guest satisfaction, and team development. You’ll ensure the hotel runs smoothly, profitably, and in alignment with hotel brand standards.

Key Responsibilities:

Operational & Financial Leadership

Achieve and exceed budgeted goals across all departments

• Monitor labor, expenses, and room rate strategies to maximize profitability

• Lead daily huddles and weekly staff meetings to align team goals

• Conduct regular audits and adjust procedures for optimal efficiency

• Participate in revenue management, safety, and corporate operations meetings

• Prepare and present monthly P&L reviews and quarterly ownership reports

Asset & Quality Management

• Maintain brand standards and exceed quality inspection benchmarks

• Oversee capital improvements and R&M projects

• Conduct daily room inspections to ensure top-tier cleanliness and maintenance

Guest Experience & Community Engagement

• Champion guest satisfaction and loyalty through proactive service and issue resolution

• Monitor guest feedback and implement improvement plans

• Represent the hotel at community events and build strong local partnerships

Team Development & HR Oversight

• Recruit, train, and mentor team members across all departments

• Ensure proper onboarding, performance evaluations, and compliance with labor laws

• Foster a culture of growth, engagement, and internal promotion

• Manage payroll and maintain accurate associate records

Professional Growth

• Attend at least one advanced management seminar annually

• Stay current with hospitality technology and training requirements

✅ What We’re Looking For

Experience:

• 2+ years as a Hotel General Manager (similar size/property preferred)

• 2+ additional years in management, including at least 1 year in hospitality

• Proven success in driving profitability and guest/employee satisfaction

• Education:

• Bachelor’s degree in Hospitality or related field preferred (or equivalent experience)

Skills:

• Strong leadership, communication, and multitasking abilities

• Financial acumen with experience in P&L and budget management

• Proficiency in Microsoft Office; Google Workspace and M3/PMS experience a plus

• Bilingual (Spanish/English) preferred

• Valid driver’s license required

What We Offer

• Competitive salary with quarterly bonus potential

• Paid holidays and vacation accrual

• 401(k) plan

• Medical contribution/reimbursement

• Cell phone incentive

• A collaborative, supportive team environment with growth opportunities

Physical & Work Environment

• Standing/Walking: 60–70% of the time

• Sitting: 30–40%

• Occasional bending, lifting (up to 40 lbs), and driving

• Indoor/outdoor work in varying weather conditions

If you’re ready to lead a dedicated team and deliver exceptional guest experiences in a thriving branded property, we’d love to hear from you and review details.

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