70181-LP Customer Service Associate Job at HomeGoods

HomeGoods Glen Mills, PA 19342

Discovery is at the heart of everything we do. Wherever you find us around the world, if you can think of a product, you can probably find it in our stores, which include TJ Maxx, Marshalls, HomeGoods, Sierra, Winners, Homesense, and TK Maxx. With variety comes plenty of happy surprises - our environment is ever-changing, and that’s just how we like it. Every day is an opportunity to discover something new about our business, our partnerships and even something exciting about yourself. Ready to Discover Different?

Posting Notes: 501 Town Center Drive Glen Mills PA 19342

Supports a positive customer shopping experience and maintains a strong store partnership with store teams and Loss Prevention. Understands operational procedures and deters acts of dishonesty within established customer service guidelines.

Responsibilities:

  • Provides prompt, courteous and knowledgeable service to internal and external customers

  • Engages customers, providing support and creating a positive shopping environment

  • Provides an effective deterrent to theft through customer engagement and a professional and knowledgeable presence

  • Observes proper checkout procedures for customers and Associates

  • Communicates shrink-related concerns to Store Management and Loss Prevention

  • Maintains an effective partnership with Store Management and Loss Prevention to accomplish work assignments and overall goals and objectives.

  • Coordinates and executes shrink-related activities in partnership with Store Management

  • Supports and participates in store shrink reduction goals and programs

  • Promotes a culture of honesty and integrity; maintains confidentiality

  • Encourages Associate use of shrink reduction resources

  • Promotes safety awareness and supports maintenance of a risk-free environment

  • Follows through on commitments; accomplishes goals with minimum supervision

  • Adheres to all labor laws, policies, and procedures

  • Performs other duties as assigned

Requirements:

  • Excellent communication skills and sound judgment

  • Ability to respond appropriately to changes in direction or unexpected situations

  • Team player, working effectively with peers and supervisors to accomplish tasks

  • Able to work a flexible schedule to support business needs

  • 0-2 years retail or security experience

Come Discover Different at TJX. From opportunity and teamwork to growth, we think you’ll find that it’s so much more than a job. When you’re a part of our global TJX family, you have the full support of a diverse, close-knit group of people dedicated to finding great deals and fantastic style. Best of all? They have a lot of fun doing it.

We care about our culture, but we also prioritize the tangible stuff (Competitive salaries: check. Solid benefits: check. Plenty of room for advancement: of course). It’s our way of empowering you to make your career here.

We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Posting Notes: 501 Town Center Drive Glen Mills PA 19342




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