A/R Follow Up Specialist Job at DONOVAN & WATKINS
The Revenue Cycle – AR Follow up Representative will be responsible for assisting/overseeing the current team of Revenue Cycle Specialists managing all 3rd Party payer collections and special projects. This position will also be assigned specific regions and payers to complete AR follow up on as well.
- Perform duties as assigned in a professional demeanor, which includes interacting with insurance plans, patients, physicians, attorneys and team members as needed.
- Basic computer skills to navigate through the various system applications provided for additional resources in determining account actions
- Access payer websites and discern pertinent data to resolve accounts
- Utilize all available job aids provided for appropriateness in Patient Accounting processes
- Document clear and concise notes in the patient accounting system regarding claim status and any actions taken on an account
- Maintain department daily productivity goals in completing a set number of accounts while also meeting quality standards as determined by leadership
- Identify and communicate any issues including system access, payor behavior, account work-flow inconsistencies or any other insurance collection opportunities
- Provide support for team members that may be absent or backlogged
Minimum Requirements
- Associates Degree and/or 5 years of accounts receivable/collections, payment posting, PMS/EHR, and reconciliation experience
- Ability to read and understand different Explanation of Benefits
- Ability to read and understand HCFA regulations, HIPPA compliance and updates with each state
- Ability to work independently and under pressure while handling multiple tasks simultaneously
- Ability to communicate clearly and effectively verbally and in writing
- Ability to efficiently manage multiple tasks as assigned
- Ability to adhere to policy and procedures set company wide and inter-departmentally
- Ability to meet production and quality standards set forth by department
Job Types: Full-time, Contract
Pay: $21.00 - $25.00 per hour
Benefits:
- Health insurance
Physical setting:
- Office
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Education:
- High school or equivalent (Required)
Experience:
- Revenue Cycle: 5 years (Required)
Work Location: Remote
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