Account Manager Job at Thompson Habib Denison
Thompson Habib Denison (THD) is a social impact agency committed to doing good by driving donors, dollars, engagement, and brand loyalty for leading non-profit organizations. Leveraging core competencies in strategy, analytics, and marketing, THD develops insight-driven multichannel campaigns and experiences to create impact for meaningful causes that serve our communities, our nation, and our world. The company is headquartered in Lincoln, Massachusetts, with clients across the U.S. and Canada.
We value diversity — in backgrounds and in experiences. Helping nonprofit organizations achieve their missions is critical work, and we need people from all backgrounds and experiences to help fuel our client’s growth. Diversity in experience, background and thoughts are the wellspring of new ideas and innovation.
The THD team is empathetic, caring, and supportive. We take pride in living our values, in developing an inclusive and supportive culture, and are seeking new people that are not only strong in their own aptitudes, but also care deeply about supporting each other's growth and the broader communities in which we live.
THD offers the right candidate a supportive work environment, the chance to partner with nonprofits, a premier benefits package, and opportunities for career growth.
THD is looking for a strong Account Management professional to join our high performing Account Management team supporting multiple nonprofit clients. Put your talents to work managing the development and delivery of integrated marketing programs and serve as the direct liaison between internal departments and the client. You will participate in strategy development by providing analytic, strategic, and creative input and database consultation. THD's Account Managers have a strong understanding of CRM strategy and utilize their understanding of campaign analytics to drive client recommendations.
Principle Duties and Responsibilities:
Lead THD’s strategic, tactical and support functions by collaborating across creative digital, print, production and analytics teams in order to meet the client expectations and take action to resolve issues as they arise.
Manage internal campaign strategy sessions; review previous results and current testing that should be considered in decision making.
Review strategy documentation and provide feedback to Account Executive.
Review creative output to ensure campaign objectives are met; suggest improvements or re-direct.
Participate in client approval process as necessary.
Review and critique list plan; communicate concerns to Account Director. Distribute to client, review and solicit approval.
Approve merge/purge instructions to ensure all client mandatories are met as well as special processing instructions.
Approve campaign-level segmentation based on past results, final file counts and other campaign or report specific output for accuracy.
Develop and update standard reports (such as package, cash flow and RFA/list) for distribution on a regular basis, ensuring accuracy and leverage for analysis and recommendations.
Identify and execute custom analytics to answer additional questions. Present findings to client on a weekly basis.
Collaborate with External Vendors, Database Companies, and Digital Partner.
Manage workflow and training and mentoring of Account Executives and Account Coordinators.
Delegate responsibilities appropriately to ensure both short and long-term deliverables are on time.
Lead weekly and monthly client-facing meetings
Performs other duties as required.
Required Skills and Experience:
Bachelor’s degree with a minimum of 5-7 years’ experience in direct mail and digital.
Analytically minded, specifically comfortable with data, response metrics and identifying trends.
Outstanding relationship building, and communication skills required.
Database marketing/ nonprofit Marketing, fundraising experience
Experience managing large data sets in Excel
Willingness to travel overnight to client when needed.
We are an Equal Opportunity Employer and our employees have different strengths, experiences and backgrounds, who share a passion for creating social impact. We honor Diversity of race and gender identity age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.
Please Note :
caminobluff.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, caminobluff.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.
We value diversity — in backgrounds and in experiences. Helping nonprofit organizations achieve their missions is critical work, and we need people from all backgrounds and experiences to help fuel our client’s growth. Diversity in experience, background and thoughts are the wellspring of new ideas and innovation.
The THD team is empathetic, caring, and supportive. We take pride in living our values, in developing an inclusive and supportive culture, and are seeking new people that are not only strong in their own aptitudes, but also care deeply about supporting each other's growth and the broader communities in which we live.
THD offers the right candidate a supportive work environment, the chance to partner with nonprofits, a premier benefits package, and opportunities for career growth.
THD is looking for a strong Account Management professional to join our high performing Account Management team supporting multiple nonprofit clients. Put your talents to work managing the development and delivery of integrated marketing programs and serve as the direct liaison between internal departments and the client. You will participate in strategy development by providing analytic, strategic, and creative input and database consultation. THD's Account Managers have a strong understanding of CRM strategy and utilize their understanding of campaign analytics to drive client recommendations.
Principle Duties and Responsibilities:
Lead THD’s strategic, tactical and support functions by collaborating across creative digital, print, production and analytics teams in order to meet the client expectations and take action to resolve issues as they arise.
Manage internal campaign strategy sessions; review previous results and current testing that should be considered in decision making.
Review strategy documentation and provide feedback to Account Executive.
Review creative output to ensure campaign objectives are met; suggest improvements or re-direct.
Participate in client approval process as necessary.
Review and critique list plan; communicate concerns to Account Director. Distribute to client, review and solicit approval.
Approve merge/purge instructions to ensure all client mandatories are met as well as special processing instructions.
Approve campaign-level segmentation based on past results, final file counts and other campaign or report specific output for accuracy.
Develop and update standard reports (such as package, cash flow and RFA/list) for distribution on a regular basis, ensuring accuracy and leverage for analysis and recommendations.
Identify and execute custom analytics to answer additional questions. Present findings to client on a weekly basis.
Collaborate with External Vendors, Database Companies, and Digital Partner.
Manage workflow and training and mentoring of Account Executives and Account Coordinators.
Delegate responsibilities appropriately to ensure both short and long-term deliverables are on time.
Lead weekly and monthly client-facing meetings
Performs other duties as required.
Required Skills and Experience:
Bachelor’s degree with a minimum of 5-7 years’ experience in direct mail and digital.
Analytically minded, specifically comfortable with data, response metrics and identifying trends.
Outstanding relationship building, and communication skills required.
Database marketing/ nonprofit Marketing, fundraising experience
Experience managing large data sets in Excel
Willingness to travel overnight to client when needed.
We are an Equal Opportunity Employer and our employees have different strengths, experiences and backgrounds, who share a passion for creating social impact. We honor Diversity of race and gender identity age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.
Please Note :
caminobluff.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, caminobluff.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.