Are you looking for your new career? NewGen Administrative Services is now hiring an Accounts Receivable Consultant (ARC) to be the newest member of our awesome team!

As an ARC, you will be responsible for supervising/training/developing the Business Office Manager (BOM) and Business Office Assistant (BOA) in their roles in order to maintain accurate billing and collection of all accounts receivable, including Private, Medicaid, Medicare, Hospice, VA and Managed Care. This position trains on all aspects of billing, eligibility, claims, banking, and accounting and EMR software. You will be reporting to This position reports to the SVP Revenue Management. This position requires travelling.

This role includes but is not limited to:

• Trains BOM and AOM the technical knowledge and skills needed to succeed.
• Teaches all aspects of billing, claims, banking, accounting and EMR software
• Teaches eligibility for all payers types, such as Medicaid, Medicare, commercial
• Teaches authorization process for all payers
• Teaches billing process for all payers
• Teaches follow-up process for all payers, including claim correction and appeals
• Teaches collection process for private accounts, including small claims court, collection agencies and any referrals
• Works with facility to improve billing processes, such as Triple Check and PPS
• Helps recruit and interview candidates for BOM and AOM positions
• Makes recommendations that are seriously considered regarding the hiring, performance management, and termination of Business Office personnel
• Works with BOM on how to lead, supervise and develop their AOM
• Performs exit report with the Administrator after each visit
• Visits each facility on a monthly basis
• Attends Triple Check and PPS at each facility at least once per quarter
• Attends A-Z aging review with BOM and Administrator once per quarter
• Reviews 120+ day aging w/each BOM once per month
• Completes month-end close with each facility on a monthly basis
• Help Maintains software and performs new facility and user setup
• Be able to have a general understanding of PNLs
• Able to travel locally and out of area as needed to support and consult with facilities, including overnight travel
• Follows all HIPAA regulations
• Must be capable of maintaining a regular attendance.

Must haves:

• Education: High School graduate or equivalent required; college degree preferred
• Work Experience: 3-5 years experience as an AR Consultant
• Possesses knowledge and experience in Medicare, Medicaid and Managed Care billing
• Possesses skills in private collection
• Possesses excellent computer skills, including keyboarding, use of computer applications and MS Office
• Must be able to read, analyze, and interpret common scientific and technical information, and to be easily understood through verbal communication in the English language.
• Must have exceptional communication and customer service skills and be empathetic.
• Ability to effectively communicate with patients, families, responsible parties, staff and outside resources and agencies.
• Must be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure that the requirements of this position can be fully met
• Must meet the general health requirement.
• Must be able to lift a minimum of 25 pounds.
• Must be able to stand for and walk for extended periods of time.
• Must be able to bend, squat, push, stoop and pull as needed especially in fulfilling resident care Activities.
• Must be able to cope with the mental and emotional stress of the position

Who we are:

NewGen Administrative Services believes in cultivating a family culture and thrives on person-centered care. While building a positive culture focused on a shared vision, trust, communication and collaboration, our mission is to provide compassionate, quality care that focuses on the unique needs of our residents and families.

How we shine:

We believe in

• Teamwork
• Creativity
• Respect
• Appreciation
• Honesty
• Integrity

What makes us special?

• Competitive Wages!
• Great benefits – Medical, dental, and vision coverage
• Growth Opportunities
• Student Loan Forgiveness Program
• Tuition Reimbursement
• Continuing Education / Training Opportunities
• Referral Bonus Program

Equal Opportunity Employer

All qualified applicants will be considered for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, veteran or disability status, or any other characteristic protected by law.