JOB OBJECTIVES: Providing our customers, sales force, consumers, and internal company departments with the service, information, and assistance required and requested regarding customer accounts.

MAJOR JOB FUNCTIONS:

Collection of past due invoices through emails & phone calls. Resolution of customer deductions & disputes. Review & release of order holds. Review credit limits & maintain follow-up system monthly on assigned accounts. Reconciliation of customer accounts and resolution of all open items including deductions, credits, and over-payments.

Check status of orders - credit & other holds. Shortages on deliveries are taken care of by issuing tracers and/or credit memos when applicable. This involves interaction with Customer Service, Purchasing, Production, Distribution, Receiving, & Credit. Watch for pricing discrepancies, show & special terms. Correct and alert others as needed.

Will be assigned a special group of accounts as a main priority. This requires a more in depth understanding of accounts and their specific requirements plus a contact for their corporate office and sales force. Must maintain a follow-up system for assigned accounts. Calls from assigned group of customers will be the #1 priority, but will also provide back up to others in department.

Monitor incoming emails daily addressed to you. Monitor incoming emails per weekly schedule. Includes incoming order release and monitoring questions/customer requests. If unable to address, check with supervisor or another team member. Assigned 1 to 2 ½ day time slots per week.

Assist in special projects as needed.

ESSENTIAL JOB FUNCTIONS:

The AR Specialist must be organized & self-driven to prioritize time & set goals.

The key word in this department is TEAM. The AR Specialist will work with all members of the department to resolve issues, backlogs, and other items as needed.

Job Type: Full-time

Pay: $17.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Physical setting:

• Office

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Oklahoma City, OK 73118: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• How many years experience do you have with Accounts Receivable work?

Work Location: In person

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