Ace Hardware in Anacortes and Friday Harbor are your locally and independently owned, non-corporate, family business with two location. Simply put, our hardware stores are fun to work at. We love helping others!

We are looking for reliable/punctual, honest, team members to join our family at Ace. Are you interested in a fast paced, learning, training and family oriented job? If so, maybe Ace is YOUR place.

We offer a variety of benefits such as:
Medical/Dental coverage for Full Time (32 Hr/Week)
Paid Time Off accrued for all (PTO)
Discounts on merchandise purchases
Individual Retirement Accounts with matching for FT.
Paid holidays INCLUDING your birthday each year.
And several "fun" incentives and bonuses depending on business environment.

Our special brand of "legendary customer service" with our experience of over 44 years in business shows we are serious about our customers and our staff/family.

Most of our current staff have been here longer than 5 years. In some cases over 30 years. If working in a family atmosphere, with a laser guided focus on helping others sounds interesting to you, please apply now. We would love to consider you joining the Ace Family in Anacortes or Friday Harbor, Wa.

General Summary

The Sales Associate will be expected to provide "legendary" customer service to our customers. The Sales Associate will also assist in the stocking and pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness.

Essential Duties & Responsibilities

Include the following. Other duties may be assigned.

Customer Service:

• Provide a positive representation of Ace Hardware (Saltchuck Mercantile).
• Proactively assist customers in solving problems.
• Possess a friendly outgoing demeanor; work well with customers as well as associates.
• Ensure all pages and calls are answered promptly, courteously and effectively.
• Forward any customer complaint that cannot be handled to a member of management.
• Possess strong product knowledge and knowledge of store layout and location of products.
• Assist customers throughout the store with personal, customized service based on the premise of amazing

every customer, every time.

Store Operations

• Assist in creating a positive, professional and safe work environment.
• Assist with stocking of merchandise throughout the store.
• Assist with maintaining back stock levels.
• Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area.
• Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.
• Assist with merchandise resets through the store.
• Provide assistance to Department Specialists, i.e. price changes, special orders.
• Ensure signage is current throughout the store.
• Participate in store meetings and all forms of store communications.
• Be professional in appearance and actions
• Perform all other duties as assigned.

Experience
Formal retail experience is a plus. Any prior knowledge of plumbing or electrical is also a plus.

Physical Demands
Standing, walking, lifting (up to 50lbs) and climbing

Ability to work a well with the public and co workers, reliable and punctual with the ability to learn. You do NOT need to be an expert in hardware, gardening, paint or other areas, but knowledge of home improvement is helpful.


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