Job Title: Service Staff

Reports to: General Store Manager

Status: Non-Exempt

Position Summary: To effectively serve food and beverages to members and their guests in a friendly, courteous, timely manner and to adhere to Mountaintop standards and assist with General Store Retail.

Essential Duties and Responsibilities include the following as well as other duties and responsibilities that may be assigned.

• Ensure that all members and their guests are greeted promptly upon arrival to the General Store.
• Ensure that all amenities are in order and ready to be presented to our members and guests-and maintain this standard throughout the day
• Must have complete knowledge of all menu items including the preparation of those items.
• Ensure proper set-up and maintenance of the service stations, tables, common areas throughout the dining room, outside patios, and the retail section of the store.
• Maintain par levels in the service station to include rolled and to go silverware, all to go cups and lids, straws, sugars, fresh coffee, fresh cookies, and cooler stocked.
• Knowledge and adherence to all uniform and grooming requirements be always professional in both appearance and manner
• Knowledge and adherence to all schedules, staff privileges, policies, and mandatory staff meetings.
• Comply with county health requirements
• Polite and courteous telephone conduct as it is a direct reflection of the General Store and should always be handled with the highest degree of professionalism
• Establish and maintain effective channels of communication with the members, supervisors, managers, co-workers, guests, vendors, and all other business contacts
• Use equipment and materials in a safe and acceptable manner; follow common sense safety in all the job activities.
• Conduct oneself in a manner reflecting credit to the Club and encourage others to do the same
• Complete assignments on or ahead of schedule
• Interpret, learn, and respond to instructions for new situations, procedures, or methods
• Show daily ability to be at work at scheduled time, including being prepared to work on time after breaks, meal periods and other authorized absences from work
• Effectively present information and respond to questions from members, guests, employees, and managers.
• Must be even tempered and team spirited.
• Run food, maintain, and bus tables to Mountaintop standards.
• Clean and maintain fireplaces throughout shift.
• Clean and maintain server station.
• Clean and straighten retail areas.

Enjoy employee perks like free golf, employee meals, merchandise discounts and referral bonuses.