Pay Grade: E

The Georgia Department of Community Health (DCH) is one of Georgia's four health agencies serving the state's growing population of over 10 million people. DCH serves as the lead agency for Medicaid, oversees the State Health Benefit Plan (SHBP) and Healthcare Facility Regulation, impacting one in four Georgians.

Through effective planning, purchasing and oversight, DCH provides access to affordable, quality health care to millions of Georgians, including some of the state's most vulnerable and under-served populations. Six enterprise offices support the work of the agency’s three program divisions. DCH employees are based in Atlanta, Cordele and across the state.

DCH is committed to providing superior C*ustomer Service and Communication, embracing Teamwork and fostering A*ccountability to ensure that our internal and external customers and stakeholders feel included, respected, engaged and secure.

The Department of Community Health is seeking qualified applicants for the position of Administrative Support 3 - Open Records with the Healthcare Facility Regulation Division. This is a hybrid position based in Atlanta that requires in-office and remote work with the approval of the supervisor. The days and frequency in the office can change at any time during employment based on the business needs of the organization.

Job Responsibilities

The Administrative Support 3 - Open Records position, under broad supervision, performs a variety of general secretarial, clerical, and administrative support functions/processes or a few specialized or essential clerical functions in support of a unit or office and related personnel.

• Reviews and analyzes requests for public records from attorneys, the media, and other parties.
• Corresponds daily with DCH program administrators, outside vendors, and requesting parties to coordinate fulfillment of Open Records Act requests.
• Maintains calendar and scheduling of Open Records Act requests.
• Performs a detailed review and analysis of responsive records before disclosure to remove/redact any exempt contents such as trade secret data or protected health information.
• Coordinates responses to requests for production of documents and other legal requests.
• Processes and tracks payments for Open Records Requests.
• May enter data and/or process documents and records.
• The work includes operating standard office equipment (computer, printer, fax, telephone).

Minimum Qualifications

High school diploma or GED AND four (4) years of progressively complex office and/or administrative experience.

Preferred Qualifications:
Preference will be given to candidates, who have an administrative support background and in addition to meeting the qualifications listed above, possess the following:

• Demonstrated ability to produce high quality documentation with attention to detail.
• Strong communication and writing skills.
• Strong organizational and time management skills.

Additional Information

EARN MORE THAN A SALARY! In addition to a competitive salary, the Georgia Department of Community Health offers a generous benefits package, which includes employee retirement plan; paid holidays annually; vacation and sick leave; health, dental, vision, legal, disability, accidental death and dismemberment, health and child care spending account.

Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered, but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process. Applicants who are not selected will not receive notification.

THIS POSITION IS SUBJECT TO CLOSE AT ANY TIME ONCE A SATISFACTORY APPLICANT POOL HAS BEEN IDENTIFIED. APPLICATIONS WITHOUT WORK EXPERIENCE LISTED WILL NOT BE CONSIDERED. CURRENT GEORGIA STATE GOVERNMENT EMPLOYEES WILL BE SUBJECT TO STATE PERSONNEL BOARD (SPB) RULE PROVISIONS. THE POSITION MAY BE FILLED AT A LOWER OR HIGHER POSITION LEVEL.

This position is unclassified and employment is at-will. Candidates for this position are subject to a background history, reference check, and credit check. For more information about this job

contact: : http://dch.ga.gov

Job Type: Full-time

Pay: $25,472.39 - $34,803.06 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

COVID-19 considerations:
Wear masks, sanitize stations available, social distancing practiced.

Ability to commute/relocate:

• Atlanta, GA 30303: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Pharmacy technician experience: 1 year (Preferred)
• Customer service: 1 year (Preferred)

License/Certification:

• Pharmacy Technician License (Preferred)
• Pharmacy Technician Certification (Preferred)

Work Location: In person

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