Administrative Assistant/Receptionist Job at TMS Center of Beverly Hills
Job Description:
Immediate Hire of Administrative Assistant, full-time position in a psychiatric office. Training is provided.
Job Summary:
Review scheduled Intakes and Follow-Up appointments on calendar
Review completed packets for compliance for scheduled patients for complete documentation and consent prior to scheduled visits
Answer all inquiries and explains the services offered
Take and enter all contact/insurance information into the system
Track referral sources of new patients and maintain a log for reporting
Manage scheduling of new and follow-up appointments
Verify patients’ insurance to obtain coverage benefits
Obtain initial pre-authorization and concurrent authorizations from insurance for patients in treatment, enter into the system to ensure no gaps in coverage.
Contact patient or guarantor and advise of financial responsibility: deductible, copays, co-insurance, or other insurance payment responsibilities including out-of-network insurance options
Manage and update patients’ general information and medical insurance changes in the electronic system
Coordinate and enter information for requests for patients’ records and other documents requests. Forward to the appropriate provider with the records request for completion
Manage pharmacy and insurance medication authorization and refills
Scan, upload, copy, and print various documents.
Maintain the front desk, reception, and waiting areas.
Manage multi-line phone calls.
Perform varied administrative and front desk duties for a medical office
Create and apply charges from the daily copay sheet and reconcile into the electronic system
Job Qualifications:
Education: Associate's degree or Bachelor Degree
Experience: 2-5 years of related experience in the medical setting is required
Psychiatric/Mental Health experience is a plus
Skills:
Service orientation – pleasant, congenial, well-mannered, professional
Excellent written and verbal communication
Knowledge of MS Office Word and Excel, Google Docs, and Gmail
Phones and All-in-One printers/scanners
Working knowledge of administrative and medical office procedures
Working knowledge with insurances
High organizational skills and multitasking skills
Strong problem-solving skills
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Schedule:
- 8 hour shift
Work Location: One location
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