Administrative Clerk Job at La Crosse County, WI

La Crosse County, WI La Crosse, WI 54601

Overview

Are you great with customers?
Do you have strong clerical skills?
Check out this opportunity!

Come expand your career with an organization that values and supports you to learn, grow, and develop. Join our collaborative, supportive, and results-driven team. This role provides the opportunity to bring your whole self to work, engage, lead, and drive your own learning and growth within the organization. La Crosse County leaders are committed to provide a supportive and inclusive work environment. We are also dedicated to your learning and development to grow in an organization that is deep in talent.

This role provides advanced clerical functions in an office setting involving typing/data entry, record keeping/bookkeeping, telephone, reception, and customer service work. This is a full-time position working Monday-Friday 8:00am-4:30pm.

Associate Experience – What’s In It For You?

Supportive, collaborative, inclusive, and diverse workforce.
Career learning, development, and growth opportunities.
Culture of respect and dignity, teamwork, honesty, and integrity.
Serving your community in a purposeful and meaningful way.
Flexibility with generous paid time-off benefits.
Excellent benefits:
••Wisconsin Retirement System - Very stable and strong
••Health Insurance with options for free care
••Dental Insurance with many services covered at 100%
••Life Insurance with short and long-term disability

We will be accepting applications until the right person is hired.
La Crosse County Respects Diversity

Essential Job Functions

Demonstrates self-leadership, seeks out opportunities for personal growth and development, accepts feedback and demonstrates ability to learn and apply.

Shares ideas and demonstrates respect, humility, honesty, and open-minded thinking.

Demonstrates flexibility, acceptance of change and emotional intelligence.

Takes initiative and demonstrates the ability to think critically and strategically.

Participates as a contributing member of the team and brings authentic self to discussions regarding all aspects of the work.

Demonstrates ability to build and maintain effective relationships.

Performs receptionist duties: answers telephone; takes messages; makes appointments, handles routine inquiries and refers clients/callers to appropriate personnel, accepts payment for radon kits, water tests, clinic appointments, etc. Performs direct customer service.

Uses specialized and complex internal and State programs. Verifies insurance and immunization records and determines eligibility. Inputs and retrieves data. Processes information for laboratory samples and reporting.

Interprets, inputs and maintains animal bite data using State and local programs.

Receives and distributes incoming mail.

Maintains medical and other files.

Uses computers, calculator, telephones, copiers, fax, scanners and printers.

Receives money, makes change, prepares receipts, records money received and balances for same.

Types documents such as correspondence, forms, reports, etc. using a computer. Compiles reports.

Provides clerical support for off site clinics.

Follows specific protocol, such as chain of custody.

Handles specialized clerical assignments as the department's needs require.

Participates on department committees, such as quality improvement team. Provides input into the development of department software programs.

Knowledge, Skills and Abilities

  • Considerable knowledge of up-to-date office methods and procedures.
  • Knowledge of business English and spelling.
  • Ability to operate general office equipment such as a computer, copying machines, calculators, etc.
  • Ability to make simple computations either manually or by machine.
  • Aptitude for clerical operations.
  • Ability to understand and carry out oral and written instructions of specific nature.
  • Ability to read, write, add and subtract.
  • Ability to deal with the public and to establish good working relationships with County officials and other employees.
  • Ability to work with confidential records and keep confidentiality.
  • Ability to use independent judgment in carrying out assigned tasks.
  • Ability to perform data entry functions.
  • Ability to handle money and make accurate change.
  • Ability to keep a variety of records.
  • Ability to maintain a high degree of accuracy.
  • Ability to multi-task in a fast-paced environment.

Training, Experience and Other Requirements

  • Graduation from an accredited high school or GED, with training in business courses such as typing, computers, financial record keeping and office practices.
  • Minimum of one year of general office experience.
  • Strong preference for individuals with clerical experience in public health, healthcare or other government setting.
  • Proven strong skills using Microsoft Word, Excel and Outlook; performing data entry; attention to detail. Access or other data base skills a plus.
  • Proven skill in working with frequent interruptions regarding a wide variety of services or program areas.
  • Must be bondable for positions requiring handling of money.
  • May be required to obtain CPR training.
  • May be required to adjust schedule to work off-sight clinics outside of regular hours.
  • Must have valid driver's license and good driving record.


Benefits for this position depend on the number of hours worked.

  • If the position is full-time, then benefits would be available.
  • If the position is part-time, then limited benefits would be available (this would not include insurances unless 30 hours per week or more).
  • If the hours are less-than-half-time, then there are no benefits available.




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