Clerical Professionals Job at Eastchester Chrysler Jeep Dodge Ram
Seeking customer service oriented professionals for various roles throughout the dealership such as Greeters, Receptionists, Cashiers and File Clerks
Job Responsibilities include but are not limited to:
Greets showroom customers and determines the nature of their visit.- Directs customers to the correct department, notifies the appropriate person that a customer is waiting and introduces the customer to a salesperson.
- Answers incoming phone calls. Directs caller to appropriate department or individual or takes a thorough message.
- Communicates with callers and visitors in a professional, friendly and efficient manner.
- Enters data into prospect tracking system and runs prospect reports for managers weekly.
- Communicates messages to the appropriate parties in a timely manner.
- Types memos, correspondence, reports and other documents.
- Assists service customers during the morning and evening service rush whenever possible.
- Greets customers at the cashier window in a pleasant and professional manner.
- Computes customer bills.
- Receives cash, checks and credit card payments from customers; records amount received.
- Makes change and issues receipts to customers.
- Provides refunds or credit memorandums to customers for returned merchandise or as directed by managers.
- Reconciles cash drawer daily.
- Works with department managers to keep abreast of new products and services offered, their features and value and any changes in price.
- Answers customer questions about service performed or products purchased or refers them to someone who can.
- Handles customer complaints with integrity and poise and, when necessary, refers dissatisfied customers to the appropriate individuals for resolution.
- Provides clerical and secretarial assistance to departments as needed.
- Maintains a professional appearance.
- Other tasks as assigned.
We offer tremendous growth and a comprehensive benefits package including:
Paid Time Off- UHC Oxford
- Guardian Dental
- Paid Holidays
- Continuous Professional Growth and Development
- Job Type: Full-time
IF INTERESTED, EMAIL YOUR RESUME TO Glen O'Loughlin at GOloughlin@dennis-co.com
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