Airport Desktop Support- SFO Job at Essintial Enterprise Solutions

Essintial Enterprise Solutions San Francisco, CA 94128

Essintial is a rapidly growing IT Services company headquartered in Camp Hill, PA. We are currently seeking a Full Time Level 1 Computer Repair Technician to work onsite at the SFO Airport .

MUST BE ABLE TO PASS THE FBI/TSA SECURITY BACKGROUND CHECK

JOB DESCRIPTION:
Provide hardware installation, de-installation, moves, adds, and changes, preventive maintenance, and basic remedial repair. Communicate effectively in a team environment with co-workers and customers.

Responsibilities include repairing computer hardware, including desktops, laptops, and associated peripherals. Additionally, reinstall operating systems in the case of hard disk failures. Our current available shift: Rotating Shifts, MUST BE FLEXIBLE, 7 Days a Week (Including Holidays). Efficiently handle multiple tasks in an often stressful environment with supervision.

REQUIREMENTS:
Experience with Printer repair (Laser and Inkjet). Experience with Okidata dot matrix printer, is a plus. Primary role: PC Break Fix repair technician
Two Years of On Site Support Activities supporting over 10 or more end users.. Utilize customer software to receive, update (with technical details) and close out tickets. Provide in person, hands on support.
Comptia A+ (Preferred)
Knowledge of PC’s, Printers, and LAN, WAN equipment.
Knowledge of HP Equipment
Flexibility with Schedule and willing to work holiday. Willing to provide standby or on-call support.
Provide technical support to end users for Microsoft Windows 2000, XP, Win 7 or Win 10. Willing to learn customer custom applications and provide support
Certifications Comptia A+ Service Technician
Basic knowledge of desktops, laptops, printers, and peripherals. Hardware break fix experience. Performs other customer related tasks as assigned
Familiarity with safety procedures and anti-static precautions
Professional appearance, attitude and ethical behavior required. Must be on time for every shift.

Shift Coverage Required: 4am-10pm
Morning: 4am-12pm
Mid-day: 8am-4pm
Evening: 2pm-10pm
Job Type: Full-time
Pay: $23.00 per hour

Job Type: Full-time

Pay: $23.00 per hour

Benefits:

  • 401(k)

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Night shift

Ability to commute/relocate:

  • San Francisco, CA 94128: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Printer Repair: 2 years (Required)
  • PC Break-Fix: 2 years (Required)
  • Troubleshooting: 2 years (Required)

Work Location: One location




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