Application Support Engineer Job at NPAworldwide
Application Support Engineer
Chicago, Hybrid
This hybrid role requires a candidate local to the Chicagoland area.
This opportunity requires candidate to have financial services industry experience.
Must be US Citizen or Green Card. Must be COVID-19 vaccinated. No relocation. No sponsorship.
About The Role:
As an Application Support Engineer, you will become an expert in our suite of trading applications and provide front-line production support to our trading teams. You will also serve as a critical liaison between all parties to resolve issues quickly and find permanent solutions.
What Youll Do:
What Were Looking For:
OOJ 1264
Qualifications:
What Were Looking For:
Why is This a Great Opportunity:
Well established global principal trading firm. Great opportunity and growth potential.
Salary Type : Annual Salary
Salary Min : 80000
Salary Max : 90000
Currency Type : US Dollars
Chicago, Hybrid
This hybrid role requires a candidate local to the Chicagoland area.
This opportunity requires candidate to have financial services industry experience.
Must be US Citizen or Green Card. Must be COVID-19 vaccinated. No relocation. No sponsorship.
About The Role:
As an Application Support Engineer, you will become an expert in our suite of trading applications and provide front-line production support to our trading teams. You will also serve as a critical liaison between all parties to resolve issues quickly and find permanent solutions.
What Youll Do:
- The ideal candidate has a strong sense of urgency and communication skills across all disciplines.
- Develop critical knowledge to become a subject matter expert (SME) for all internal trading applications.
- Work with Traders to develop their mastery of our desktop trading applications and updates to the software.
- Support all proprietary trading applications, work through the change release process and deployment, troubleshoot and escalate to the DevOps and Development team when necessary.
- Work with Traders to quickly troubleshoot any issues that may arise.
- Lead the troubleshooting of desktop and server trading applications during your shift; review log files to find application issues.
- Continually manage and tune monitoring tools to prioritize alerts.
- Develop scripts to automate basic tasks as needed.
What Were Looking For:
- At least 5+ years of experience supporting applications for electronic trading systems required.
- Prior experience supporting critical, high-performance applications, process monitoring, and troubleshooting required.
- Strong Linux and Windows experience required.
- Prior scripting experience with Python, Perl, Bash, etc. required.
- Superior verbal and written communication skills across all levels of the organization.
- Self-starter with a continuous desire to improve current technology, operations, and support functions.
- Demonstrated ability to pick up and understand processes, concepts, and technology quickly.
- Proven ability to consistently meet deadlines and take ownership of projects.
- Natural curiosity and desire to understand the "why" of a problem and how potential solutions impact the big picture.
OOJ 1264
Qualifications:
What Were Looking For:
- At least 5+ years of experience supporting applications for electronic trading systems required.
- Prior experience supporting critical, high-performance applications, process monitoring, and troubleshooting required.
- Strong Linux and Windows experience required.
- Prior scripting experience with Python, Perl, Bash, etc. required.
- Superior verbal and written communication skills across all levels of the organization.
- Self-starter with a continuous desire to improve current technology, operations, and support functions.
- Demonstrated ability to pick up and understand processes, concepts, and technology quickly.
- Proven ability to consistently meet deadlines and take ownership of projects.
- Natural curiosity and desire to understand the "why" of a problem and how potential solutions impact the big picture.
Why is This a Great Opportunity:
Well established global principal trading firm. Great opportunity and growth potential.
Salary Type : Annual Salary
Salary Min : 80000
Salary Max : 90000
Currency Type : US Dollars
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