Assistant Director of Environmental Services Job at Ohio Living Mount Pleasant
The Assistant Director of Environmental Services assists with the planning, organizing, development, and directing the overall operation of the Environmental Services Department including the maintenance, housekeeping, laundry, and security functions, if applicable. The Assistant Director of Environmental Services is also responsible for overseeing the preventative and contractual care of the life plan community facilities and ensuring quality work and adherence to budgetary needs in accordance with company standards and federal, state, and local standards, guidelines, and regulations to ensure that it is maintained in a clean, safe, and comfortable manner.
Financial, Asset/Materials, and Project Management
- Assists in the development of the departmental operational and capital budget and maintains the operations within them.
- Manages operational maintenance costs to ensure needs of the life plan community are met while adhering to the budget.
- Takes appropriate actions to ensure physical assets are properly maintained per company standards.
- Input for capital project priorities for the year.
- Processes unit turnover and other capital purchase order requests and oversees these requests to acceptable completion.
- Obtains multiple bids from contractors for each capital project.
- Manages, or assists in the management with the project development staff, the capital improvement projects from start to finish.
Operations Management
- Assists in directing the entire Environmental Services Department including the maintenance, housekeeping, and laundry functions in the absence of the Environmental Services Director.
- Assists with managing the maintenance function by overseeing the evaluation, troubleshooting, maintenance, and repair of technical components of the life plan community including HVAC, pumps, motors, etc.
- Assists with managing the housekeeping function to ensure a clean and safe environment for the residents, staff members, and visitors in all areas of the life plan community.
- Assists with managing the laundry function including the collection, laundering, redistribution and inventory of linens and personal laundry.
- Oversees the process and effective completion of unit turnover within the scope of expectations.
- Assigns and distributes work orders and holds staff accountable to complete them within 24-48 hours.
- Assists with determining scheduling and staffing requirements necessary to meet the departmental needs.
- Assists with developing and maintaining policies and procedures for the maintenance, housekeeping, laundry, and security departments.
- Monitors wastewater treatment plant and water treatment plant, if applicable.
- May serve as a working supervisor when needed.
Quality, Compliance, and Risk Management
- Ensures that the building and grounds are maintained in a safe manner for resident comfort and convenience by ensuring that necessary equipment and supplies are maintained and operable to perform necessary duties and services.
- Assists with the inspection of facilities and equipment at least weekly for proper order and operation.
- Follows up on the status of work orders and subsequent resident satisfaction.
- Assists with developing and implementing a quality assurance program and maintains quality assurance measures to ensure city and state survey inspections meet expectations of the life plan community.
- Assists with developing, implementing, and maintaining an ongoing preventative maintenance program.
- Assists with reviewing, developing, and implementing a plan of correction for maintenance concerns and/or deficiencies noted during quality assurance and state and city survey inspections.
- Assists with overseeing compliance with regulations pertaining to licensure and certification standards for life plan communities.
- Performs duties in accordance with all safety and OSHA requirements, and assures departmental staff does the same.
People Management and Development
- Supervises Environmental Services Department staff.
- Fosters a positive work environment that attracts, retains, and motivates employees.
- Interviews, selects, and orients new direct reports.
- Defines, establishes, and promotes performance expectations so direct reports understand and demonstrate excellence through high quality and consistent performance.
- Evaluates job performance of direct reports in accordance with the company policy and procedure and provides developmental guidance to staff for improved performance and growth.
- Monitors accountability with organization requirements prescribed by the Employee Handbook. Documents and engages employees who are routinely not observing these requirements in an effort to achieve compliance. Works with Human Resources when circumstances arise that necessitate further documentation and intervention.
- Participates in the development, planning, scheduling, conducting, and monitoring of in-service training programs, on-the-job training, and orientation programs for departmental staff.
- Ensures that there is a reasonable and sufficient plan for staffing should a direct report be absent or a direct reporting position be vacant.
- Responds timely and thoughtfully to questions, requests, and work product from departmental staff that has been provided for review and approval.
Customer Relations and Service Management
- Listens and responds to the needs of residents and staff members.
- Reviews and responds to complaints and grievances from residents and staff members regarding all areas of responsibility.
- Ensures that resident personal and private property rights are followed by departmental staff at all times.
Risk Management
- Assists with managing the maintenance, housekeeping, laundry, and security functions and team to ensure a safe environment for residents, staff members, and visitors.
- Serves on various committees (including the life plan community’s Safety Committee) and attends meetings of the life plan community providing written and/or oral reports of services and activities regarding the department.
- Manages the security function of the life plan community, if applicable.
- Works with others on the development, implementation, and maintenance of emergency disaster programs (i.e. fire, severe weather, etc.).
- Coordinates services and activities with other departments, including Culinary, Housekeeping, Laundry, Maintenance, Therapy, Activities and Social Services, to ensure the continuity of care.
All other duties as assigned.
Education
- High school diploma or equivalent required.
- Bachelor's or associate degree in a related field preferred.
Experience
- Two years experience in maintenance and/or environmental services operations management required.
- Five years of maintenance and/or environmental services experience required.
- Experience in a long-term care facility, hospital, or other related medical facility preferred.
- Knowledge of housekeeping and laundry practices, procedures, standards, guidelines, and regulations governing housekeeping and laundry functions in a long-term care environment.
- Strong knowledge of HVAC, boilers, compressors and generators, and various mechanical, electrical, and plumbing systems.
- Experience reading and interpreting blueprints.
- Knowledge of building codes, safety, EPA, and OSHA regulations.
- Proficiency with Windows, Microsoft Office (Word, Excel, PowerPoint), and the internet.
Other Requirements
- Must be able to read, write, speak, and understand the English language.
- Must possess a valid driver's license and acceptable driving record. Must be insurable under professional liability and crime coverage policies as specified by insurance carrier underwriting standards.
Ohio Living Mount Pleasant is Butler County’s premier retirement community offering long-term nursing care, memory care, short-term rehabilitation, outpatient therapy and assisted living. We also offer independent living apartments, ranch homes and condo-style Brownstone homes. Most importantly, we’re a company that:
- chooses to operate as a faith-based, not-for-profit organization
- makes its mission the heart of our organization by consistently exceeding the needs and expectations of those we serve
- provides an engaging, recognition centered, team-oriented workplace dedicated to career, family and faith
Why work at Ohio Living Mount Pleasant?
Our residents and employees have access to the fitness center, nature trails and Arboretum, which has more than 100 species of trees throughout our 110-acre campus. Depending on an employee’s status, they may benefit from:
- competitive wages
- affordable medical, dental, and vision insurance
- 403b retirement savings
- paid time off including your birthday
- training, continuing education, and education assistance
- pay advances up to $500
- free meals/meal allowance
- the latest technology
- unlimited career opportunities
- and much more!
Who is Ohio Living?
Headquartered in Columbus, Ohio Living is one of the nation’s largest not-for-profit, multi-site senior living organizations. Since its founding in 1922, Ohio Living has defined the highest standards of quality of life for adults in 50 Ohio counties.
Our mission is to provide adults with caring and quality services toward the enhancement of physical, mental and spiritual well-being consistent with the Christian Gospel.
Our Values:
Care • Integrity • Customer Service • Innovation
Financial Stewardship • Leadership • Inclusion
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