• Lead by example and coach teams to provide exceptional patient experiences
• Challenge, encourage and inspire team members to achieve desired results
• Continual focus on a productive schedule that supports the team
• Work within budget guidelines to maintain supported office profitability
• Coordinate daily team huddles and team meetings
• Schedule team members to ensure adequate shift coverage and facilitate requests for time off
• Assist in the interviewing, on-boarding of new hires
• Provide training and support to ensure all staff demonstrates knowledge of the business, operating procedures, and protocols
• Supporting daily office operations with focus towards employee engagement and revenue cycle management (billing, collections, etc…)
• Responding to clinical and operational concerns timely and effectively. Be accessible and responsive

• Other duties as assigned

OTHER JOB RESPONSIBILITIES

• Constantly seeks new and innovative ways to improve initiatives at EDP.
• Partners with the Elite Dental Partners leadership team on projects as required or assigned.

REQUIRED EDUCATION AND EXPERIENCE

• Prior management experience preferred
• Prior Experience with a dental management software - Dentrix preferred

QUALIFICATIONS

• Excellent interpersonal skills
• Ability to comply with safety procedures, privacy rules, and regulations in order to maintain a clean and safe working environment
• Strong working knowledge of dental terminology, equipment, and practices
• Excellent time management and organizational skills
• Customer service focused
• Experience working in healthcare a must
• Experience with Microsoft Word, Outlook and Excel
• Patient focused
• Positive attitude
• Good problem-solving Skills

PHYSICAL REQUIREMENTS

• General Office Activities as Required
• Sit/Stand for long periods of time

The above statements are intended to provide a general overview and level of work being performed by most people assigned to this job. They are not intended to be a list of all responsibilities, duties and requirements. Additional duties can be assigned as determined.

Elite Dental Partners is an Equal Opportunity Employer. We support a diverse workforce.