Assistant Resort Manager Job at Legendary Waters Resort & Casino
DEPARTMENT: Hotel
SUPERVISOR: Resort Manager
WAGE: Negotiable
SHIFT: Days/Nights/Weekends/Holidays or as needed
CLASSIFICATION: Non-exempt, Full-time
REQUIREMENTS: Non-gaming License
JOB SUMMARY: Under the direction of the Resort Manager, the Assistant Resort Manager is to
help the Resort Manager complete all activities related to the operations of the hotel,
campground, and marina ensuring the establishment works as smoothly as possible. Friendly,
professional attitude always required. Must be willing to work weekends, nights, and holidays.
Neat clean appearance is a must.
JOB QUALIFICATIONS:
- High School diploma/GED required
- At least five (5) years’ experience in hospitality management
- Must have knowledge and understanding of various hotel operating systems and player
- Previous cash handling experience
- Previous customer service experience required
- Excellent customer service skills
- Must be proficient in computer applications
- Ability to make sound decisions based on limited information
- Must possess excellent interpersonal and employee relation skills
- Ability to respond calmly and make rational decisions in stressful situations with co-
- Ability to maintain strict confidentiality
- Ability to multitask
• Must adhere to Legendary Waters Hotel & Casino’s policies and procedures
- Must adhere to all appearance and uniform standards
- Must adhere to all safety and sanitation procedures
- Responsible for the quality, consistency, and presentation of all services delivered to
- Ensures hotel, campground, and marina are well maintained and operational
- Training of new team members
- Handles all bussing for the property
- Assumes full responsibility for the department in the absence of the Resort Manager
- Responds to guest service interactions in a professional and timely manner
- Ensure adherence to guest service standards within established departmental policies
- Ensure the daily operation of the check in/out process runs efficiently
- Perform all functions necessary for registration and assignments of guest rooms
- Checks out guest and receives room payment
- Maintains all related records
- Must be able to sit, stand, and/or walk for long periods of time
- Must be able to lift 25-30 lbs.
- Perform other duties as assigned
Smoke free environment.
The Red Cliff Tribal Council has a drug free workplace policy and adheres to the intent of the
drug free workplace act. All new hires are subject to a drug test prior to starting.
Native American preference applies, yet all qualified applicants will be considered.
Posted: 12/23/2022
Deadline: Until filled
For more Information contact: Seth Morris, THRP.
Human Resource Manager
37600 Onigamiing Drive, Red Cliff, WI 54814
smorris@legendarywaters.com (715)779-9401
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