Associate Director of Faculty Operations Job at HODGES UNIVERSITY INC
ABOUT HODGES UNIVERSITY:
Live and work in paradise! Hodges University is located in sunny, Ft. Myers, Florida on the southwest Florida Gulf Coast. The region is home to over 1 million year-round residents who take advantage of entertainment options as diverse as shelling on Sanibel Island or Swamp Buggy Racing in Naples, Airboat rides in the Everglades or Art Shows on Fifth Avenue, Fine dining on cuisine from all over the world or fishing for your own fresh catch, world-class golfing or Warm Mineral Springs, the Ferry to Key West or the Edison/Ford Winter Estates, and the REVS Institute for Automotive Research and Historical Study or the Rodeo in Arcadia. Our economy is among the more diversified in the state and our region continues to grow.
Hodges University is a private, not-for-profit, regionally accredited university located in southwest Florida and primarily serves working adult students. The Fort Myers Campus boasts a newly renovated state-of-the-art Health Sciences facility that includes smart classrooms, and nursing skills and simulation labs, with diverse high-fidelity mannequins and equipment; two spacious and well-equipped Physical Therapist Assistant labs; an EMT/EMS lab, complete with functional ambulance; and, coming very soon, a brand-new BS in Dental Hygiene program with a 20-operatory clinic open to the public. This technology affords students and faculty the opportunity to have innovative, leading-edge learning and teaching resources. In addition to the healthcare programs, Hodges University features a range of business and professional programs, a large Clinical Mental Health Counseling program, innovative programs such as the Juris Master, a full-range ESL program, and a variety of non-credit offerings, all offered in a collegial and supportive environment.
Hodges University is a dynamic, entrepreneurial institution of higher education that espouses the non-traditional, not just in the students we serve but, in the opportunities, we leverage. We offer workforce-focused certificates and degrees in areas such as Clinical Healthcare, Business, Psychology, and Information Technology. We are the region's first federally-designated Hispanic Serving Institution (HSI) and offer a robust English as a Second Language program - on campus, online, and in satellite locations. We serve a large Veteran population. All of our learning environments are TEC-enabled, which means, for the majority of classes, students can pick both how and when they go to class - in person, online, or virtual - each time the class meets!
Hodges University is regionally accredited by SACSCOC and approved as a Level III institution offering associate, baccalaureate, and master's degrees. The healthcare programs are each also accredited by their respective programmatic accrediting agencies. Most programs at Hodges University admit students each month, and many courses are designed to take only 1 month to complete, so that a busy adult student can focus on one course - one topic - at a time.
JOB SUMMARY
The Associate Director of Faculty Operations provides administrative leadership and customer service support to Academic Affairs leadership and the faculty of Hodges University. This position requires competence, skill, organization, independent thinking, flexibility, excellent interpersonal skills, self-motivation, and the ability to manage complex projects with competing deadlines and work efficiently with all levels of the University.
The Associate Director of Faculty Operations is responsible for managing faculty qualification credentialing documentation used for accreditation and course scheduling, including evaluating faculty members’ academic transcripts to determine academic qualification, assisting with faculty recruitment and selection, training compliance, and processing required documentation. The successful candidate will also manage the faculty onboarding and continuing education processes.
DUTIES AND RESPONSIBILITIES
Under the direction of the EVP of Academic Affairs & Provost and the Sr. Director of the CAE, the Faculty Coordinator will work collaboratively with faculty and staff:
- Manages Faculty Qualification Credentialing Documentation
- Adheres to the Faculty File Policy to meet compliance requirements, including building the initial faculty file for new faculty candidates, and tracking and aligning items in each faculty member’s faculty file.
- Verifies all faculty qualification information provided by faculty candidates and their degree granting institutions and documents supporting materials following strict guidelines to process official transcripts, including scripts and mailed versions issued to the institution.
- Supports Academic Affairs leadership by using independent judgement to determine all courses a faculty member and new faculty candidate is approved to teach and the level of academic qualification classification (degree in-field, 18 or more graduate semester hours in field, etc.) of the faculty member.
- Works with Academic Affairs leadership to create and maintain a list of eligible adjunct faculty.
- Maintains University alignment to regional and programmatic accreditors’ faculty-related requirements or standards, including reviewing and proposing revisions to the Faculty File Policy as necessary to ensure alignment with accreditor expectations as well as internal and external audit feedback.
- Manages Faculty Onboarding and Continuing Education Process
- Coordinates onboarding procedures for new faculty candidates, including acquisition of instructional materials, systems set-up, and training.
- Processes faculty enrollment in new faculty orientation and continuing education training as the CAE/University requires.
- Creates a variety of instructional and operational materials to support clear communication to enhance faculty understanding of their expectations and University initiatives and changes.
- Provides Administrative Leadership and Customer Service Support
- Provides highly responsible and complex administrative support to Faculty Affairs leadership.
- Communicates with Program Directors and Faculty about late submission of grades and attendance.
- Performs other duties and responsibilities as assigned.
EDUCATION & EXPERIENCE (REQUIRED)
- Master’s degree in a relevant discipline
- Three years of experience working with administrative processes, or combination of education and relevant experience.
DESRIED QUALIFICATIONS
- Ability to plan and manage multiple projects with competing priorities.
- Demonstrated strong service-oriented work ethic.
- Excellent verbal and written communication skills.
- High level of attention to detail and accuracy.
- Ability to track, monitor, and adhere to deadlines.
- Ability to learn university systems.
- Experience working with databases and Microsoft Office suite.
- Demonstrated ability to act with tact and maintain confidentiality.
- Demonstrated problem solving and analytical skills.
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