At Meadowood, gracious hospitality defines the style of service and timeless, natural beauty, the sense of place. A rich company culture inspires staff to achieve the highest service standards in hospitality. Join the Meadowood team and experience the pride and teamwork of working alongside a dedicated team of professionals in a truly beautiful setting.

Position Summary:

The Banquet Houseman is responsible for ensuring that all functions are set, started and serviced in accordance with standards established by Meadowood. Specific job responsibilities are listed below.

Major Responsibilities & Work Activities:

Guest Service:

• Handle special guest requests
• Review event order and take appropriate action as changes are needed
• Coordinate with Manager and Captain for special requests

Operations:

• Unlock all rooms at the start and ending of every day
• Ensure that temperature and lighting in function space are appropriate for the event
• Transportation, set up, and breakdown of banquet items for function
• Carry out instructions and inspect room for proper set-up according to event order
• Inspect banquet areas (front and back of the house) for cleanliness, order and maintenance, before and after an event, taking corrective action when needed
• Be knowledgeable of set up on BEO for each event.
• Check room set up against BEO to ensure set is proper
• Attend pre-meeting before shift with housemen staff
• Maintain positive communication with the kitchen, service personnel, client, and managers
• Ensure completion of duties in a timely fashion
• Communicate with managers regarding guest comments and complaints, recommending solutions and changes as appropriate
• Avoid damage to walls, doors, and furniture when transporting equipment and furniture
• Attend monthly departmental meeting
• Record all beverage and food counts on the original BEO in the Banquet Office
• Maintain proper care and cleanliness of service equipment
• Perform minor repairs on the equipment
• Report all equipment that needs to be repaired to the manager
• Adhere to Meadowood service standards, procedures and APPRECIATE Core Value behaviors
• Adhere to all service standards and procedures
• Complete tasks and projects delegated by your supervisor and assist other departments as business volumes and staff levels demand

Experience Required:

• Two to three years in four or five-star service related field
• Exhibit working knowledge of basic audiovisual equipment.

Education, Certifications, Licenses, Registrations:

• Valid California drivers license

Physical Demands of Position:

• Able to be on feet, walking for long periods of times
• Lifting of items up to 50 pounds
• Bending, squatting, kneeling and reaching for long periods of time

Working Conditions:

• Setup and breakdown of every event
• General restaurant environment, both in and out of doors
• Kitchen and staging area in close quarters
• Driving regularly
• Required to work weekends, holidays and special events

Meadowood is proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Meadowood is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. Please let us know if you need any assistance or accommodations due to a disability.

Job Types: Full-time, Part-time, Temporary

Pay: From $25.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Ability to commute/relocate:

• Saint Helena, CA 94574: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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