At Meadowood, gracious hospitality defines the style of service and timeless, natural beauty, the sense of place. A rich company culture inspires staff to achieve the highest service standards in hospitality. Join the Meadowood team and experience the pride and teamwork of working alongside a dedicated team of professionals in a truly beautiful setting.

Position Summary:

Banquet Servers provide friendly, responsive service to create an exceptional dining experience for all of our guests. Each server’s primary objective is to show our guest that the employee is an ambassador of Napa Valleysuch that the guest will feel truly at home.

Major Responsibilities & Work Activities:

Guest Service:

• Welcome and greet guests
• Make all our guests feel comfortable and let them know you’re there to personally take care of them
• Serve guest food according to standards and procedures of Meadowood Napa Valley
• Handle special requests
• Answer questions about our food, beverages and other resort functions and services.
• Deliver food and beverages from kitchen and bar to guests in a timely matter
• Perform side work at the start and end of each shift as required by station assignment
• Maintain clean service areas
• Monitor and observe guests dining experience
• Make sure supervisor or manager is aware of any guest comments or complaints

Operations:

• Set Tables
• Buff and polish stemware, flatware, and china
• Responsible for opening/closing/side duties as set forth by Captain/Manager
• Assist in the transportation/setup of furniture and equipment of function areas needed
• Attend pre-service function meeting and monthly department meeting
• Maintain proper care and cleanliness of serving equipment
• Avoid breakage and misuse
• Familiar with California liquor laws, being careful not to serve to intoxicated guests or minors
• Comply with all policies and procedures for the Wine & Cuisine department and Meadowood Napa Valley.

Experience Required:

• Two years of serving experience with fine dining service.

Physical Demands of Position:

• Must be able to work in a standing position for long periods of time
• Be able to reach, bend, stoop and frequently lift and carry up to 50 pounds

Working Conditions:

• Upscale Dining experience
• General Restaurant environment

Meadowood is proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Meadowood is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. Please let us know if you need any assistance or accommodations due to a disability.