Bell Person Job at Silverado Resort and Spa
Primary Responsibilities
- Must adhere to the company’s Service culture – 4 Keys to creating guests for life.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Participate in all hotels required meetings and trainings.
- Maintain regular attendance in compliance with Silverado Resort and Spa Standards, as required by scheduling, which will vary according to the needs of the hotel.
- Must have through knowledge of the resorts, its features and benefits.
- Load and unload luggage carts.
- Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
- Comply with Silverado Resort and Spa Standards and regulations to encourage safe and efficient hotel operations.
- Escort guests to rooms and familiarize them with hotel services and amenities (hours of outlets, pool, and exercise room, etc.). Provide a brief tour of the guest room highlighting the main features and benefits.
- Check/store luggage for arrivals and departures with luggage tags.
- Deliver messages to meeting rooms.
- Deliver flowers, laundry, and packages to guestrooms.
- Assist with room changes.
- Maintain current listing of local and area attractions, special events and activities.
- Maintain list of local transportation guides, churches, sports arenas, etc.
- Assist Houseperson with guest requests.
- Provide information, maps and directions as required.
- Perform other duties as requested by management.
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