Families Together of Orange County is seeking an organized and experienced medical biller to join our growing organization. The medical biller will be responsible for transferring patient and insurance information and initiating payment processes and procedures. The ideal candidate will be well-versed in billing software, medical insurance regulations, and an expert at responding to patient and insurance inquiries. The medical biller will also be responsible for maintaining patient confidentiality, handling personal information, and accurately inputting patient data into the system.

Medical Biller Duties and Responsibilities

• Ensure patient information is accurate and complete
• Request any missing patient information
• Review referrals and authorizations
• Confirm patient benefits and insurance
• Follow all regulations and guidelines set by Medicare, and HMO/PPO
• Transfer insurance claims and billing data to billing software
• Create both paper and electronic copies of documentation
• Develop and maintain a tracking system of incoming and late payments
• Monitor and date late payments
• Initiate late payment notices to relevant parties
• Respond to questions and complaints from patients or insurance companies
• Follow-up on late or missed payment notices
• Arrange payment plans and timelines for payments
• File and maintain organized documentation of all billing and record
• Follow set billing processes and procedures
• Update and review all accounts to keep records of payments up-to-date
• Work with personal information and maintain patient confidentiality
• All other duties as assigned within scope

Medical Biller Requirements and Qualifications

• High school diploma
• Minimum three (2) years' previous experience as a medical biller
• Able to multitask, prioritize, and manage time efficiently
• Self-motivated and self-directed; able to work without supervision
• Excellent verbal and written communication skills
• Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel); working knowledge of billing software a plus
• Strong customer service skills and comfortable answering both patient and insurance company questions
• Able to analyze problems and strategize for better solutions

Job Type: Full-time

Pay: $22.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Tustin, CA 92780: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Medical Billing: 2 years (Required)

Work Location: In person

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