JOB SUMMARY

Billing Specialist I will own the batch query process from invoicing and resolving invoicing errors to partnering with internal and external customers to identify and update account information. This is a critical billing function with high visibility within the organization as these billings impact various departments forecasting efforts, ability to accurately report numbers, and ensure customers can make timely payments.

DUTIES AND RESPONSIBILITIES

• Process daily batch queries for various billing types early in the morning to avoid system delays.
• Print invoices daily in the ERP system and run through the mail machine at the end of each week.
• Review the “Shipped Not Invoiced” report daily to resolve any sales orders that encounter invoicing errors during the batch query runs.
• Work with IT to resolve any invoicing errors that the biller is unable to resolve on their own.
• Maintain customer account updates by efficiently managing the TeamDesk workflow tool and
• partner with internal departments to get account updated in the ERP system.

SKILL REQUIREMENTS AND PERFORMANCE CRITERIA

• One year experience running daily batch queries and working invoicing error report.
• Experience working with a mail machine to stuff, stamp, and seal invoices into envelopes.
• Time management skills are extremely important in this role to ensure all tasks are completed within the established deadlines.
• The ideal candidate will have great communication skills to ensure their leadership team is kept in the loop when there are issues impacting the batch query runs from being completed.
• This position will be in the office to ensure invoices are printed and mailed daily.
• Must be able to read and interpret different financial documents (Ex: contracts, bill of sales, waivers) and offer sound recommendations for execution.
• Demonstrates a high level of business acumen and well versed in AAGS financial procedures.
• Must be able to lead by example

PREFERRED PROFESSIONAL SKILLS

• Communication Skills
• Time Management
• Multitasking
• Critical Thinking
• Problem-Solving Abilities
• Collaboration Talent
• Customer Service/Customer Facing Skills

PREFERRED SOFTWARE SKILLS

• Computer Proficiency
• Dynamic AX Experience
• TeamWorks/TeamDesk
• ServiceNow
• Microsoft Office Suites
• SmartSheet

EDUCATION

• Associate degree or equivalent combination of experience and education

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Richardson, TX 75081: Reliably commute or planning to relocate before starting work (Required)

Education:

• Associate (Preferred)

Experience:

• Daily Batch Queries: 1 year (Preferred)
• Mail machine (stamp, seal invoices): 1 year (Preferred)
• Accounts receivable: 1 year (Preferred)

Work Location: Hybrid remote in Richardson, TX 75081

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