Lemonnade Sacramento is looking for our newest kick-ass budtender!

The sister brand to Cookies, Lemonnade is the highest form of the grower’s art. A sativa focused family of strains and products created for those in search of an upbeat and euphoric experience. The company and its overall vertical integration and seed-to-sale business allows for complete quality control at every step – from cultivation and production to retail experience.

Founded in 2015 by Berner and Brett Wilson aka Growing Passion, Lemonnade is known for its exclusive collabs with world-renowned artists and personalities including Rick Ross, Michael Corleone, and Run The Jewels. Lemonnade, similar to its sister brand Cookies, has created a grassroots cult following while remaining loyal to its brand promise; and expert menu of flavor-forward products for the ultimate sativa experience.

Our amazing budtenders are considered experts on the products sold. They are tasked with managing customer satisfaction by guiding customers through the selection process. Budtenders must stay current on cannabis industry trends and have exceptional customer service skills.

Responsibilities:

• Welcomes, greets, and establishes rapport with customers and visitors with warmth and professionalism and delivers quality customer experiences to advance a positive experience and ongoing relationship with customers.
• Provides customers with cannabis information and educational resources regarding strains, methods of consumption, effects, and precautions related to their consumption of cannabis products.
• Provides enthusiastic and informative engagement on in-depth product knowledge of products including features, benefits, and overall value and offers help and provides direct assistance to customers that are new to cannabis use.
• Attends to the unique and individual shopping needs of each customer by meeting the customer where they are in their understanding and knowledge of cannabis products.
• Cross-sells and encourages beneficial product add ons.
• Up sells when appropriate; promote current sales, promotions, coupon deals, discounts, etc.
• Operates a cash register. Itemize and total purchases by recording prices, departments, discounts/specials, and regulation limits.
• Accurately processes payments from customers; issue receipts, refunds, credits, and provide customers cash change when necessary.
• Handles customer complaints in a calm and professional manner or escalate customer issues to the Floor Manager.
• Balances cash drawer by auditing at the beginning and end of shifts to ensure that amounts are correct and that there is an adequate organization for other team members.
• Assists in organizing and replenishing front stock and help merchandise store.
• Maintains a clean and tidy work and retail space.
• Works as a team to achieve sales goals and encourages team members to provide excellent service.
• Maintains the professional appearance of the sales floor by restocking merchandise on the dispensing and participating in basic store cleanup.
• Responsible for ensuring the cleanliness of all staging areas and Point of Sale system terminals.
• Assist with product preparation and displays.
• Completes other assignments, tasks, and duties as assigned by management.

You have:

• Passion about the use of cannabis for consumers.
• Excellent oral and written communication skills.
• Excellent people and organizational skills.
• A sense of urgency, high energy, positive attitude, solution oriented approach to problem solving, coach able mindset, and are eager to contribute wherever there is a need.
• Must be at least 21 years old

We are proud to celebrate and exercise inclusion, free thinking, and equal opportunities in all aspects of our company structure. We prioritize creating workplaces that reflect the diversity within the communities we serve and where everyone can be their true, authentic self.

If you would like to join our team, please include a thoughtful cover letter letting us know why you are our next awesome budtender! We look forward to meeting you.

IMPORTANT: Due to the high volume of interested applicants for this position, we are unable to consider incomplete applications. Our ideal candidate for this role will submit a current résumé, a personalized cover letter, and a complete skills assessment.

Job Type: Part-time

Pay: $15.50 per hour

Benefits:

• Employee discount

Work Location: In person

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