Business Services Consulting – Provide consulting to employers on JSND services; demonstrate VOS and JSND website features related to resume searches, labor market information, job postings, and other features: Provide resource information related to training, apprenticeships, and economic development. Introduce new employers to offered services; and educate employers on state and federal resources available such as WOTC, internship funding, training, etc.

Event Coordination – Plan and organize community hiring events (job fairs) and career exploration fairs. Coordinate in-house job fairs with employers and promote to job seekers; and promote events through VOS, social media, email campaigns, radio and news, and advertising materials.

Community Engagement – Cultivates relationships throughout the community such as boards, chambers, economic development associations, and other workforce programming partners; represent the organization on committees and task forces; prepare and delivers public addresses at events as needed.

Compliance and Reporting – Maintain files and records for each business, including supporting documentation for the program to meet compliance with contract requirements, policies, and procedures. Ensure program benchmarks are met and/or exceeded; and complete all paperwork and reports as needed/requested.

Customer Service - Provide customers with a supportive and assistive environment in identifying service needs, informing them of services available, providing services to meet needs, and giving appropriate referrals to other programs/services available within Job Service and the community.

Travel – Some travel required for outreach to employers and communities in surrounding counties.

Requires an associate degree and four years of work experience performing customer or employment service duties of progressively increasing complexity that involved providing information and assistance to customers within an organization that offers a variety of products or services. Work experience normally includes receiving and analyzing information, determining an appropriate solution from several alternatives, and assisting or directing customers in implementing and completing necessary steps to resolve issues or satisfy inquiries.

Additional education can substitute for years of experience.

The preferred candidate will have outstanding customer service skills and a demonstrated commitment to working with and serving area businesses. Preference will be given to applicants with group facilitation/presentation experience.

All application material must be received on or before 11:59 p.m. on the closing date.

• JSND does not provide sponsorships.
• Applications will ONLY be accepted online through the ND PeopleSoft System.
• In addition to the online application, applicants MUST upload the following documents
  • Resume;
  • Cover letter (addressed to Human Resources Division);
  • Copy of their college transcript (if using to substitute for experience requirement); and
  • At least three business references with contact information.
• Applications will be scored based on a 100-point job related personnel system.
  • Application materials should include information which clearly articulates how you (the applicant) meet the position’s minimum qualifications and can perform the summary of work. It is very important to be thorough and detailed on all your application materials.
• Applicants claiming ND veteran’s preference must submit documentation proving their ND residency and eligibility under North Dakota Century Code 37-19.1 by uploading the following:
  • Veteran must upload a Form DD-214;
  • Disabled Veteran must upload a Form DD-214 and a current statement of disability from the Veterans Administration which is less than 1 year old;
  • Spouse of Disabled Veteran must upload a Form DD-214, a copy of the marriage certificate, and a current statement of disability from the Veterans Administration which is less than 1 year old; or
  • Spouse of a Deceased Veteran must upload a Form DD-214, a copy of the marriage certificate, and a copy of the veteran's death certificate.
• For assistance, contact to following individuals in advance of the position closing date:
  • Jason Sutheimer, SPHR, SHRM-SCP at 701-328-2840 or jpsutheimer@nd.gov or Shenille Lillejord, HR Officer, at 701-328-2151 or slillejord@nd.gov for:
    • accommodation or assistance with the application or selection process; or
    • a complete Job Description Questionnaire.
• For questions regarding the position's duties or requirements; contact the following individual(s) in advance of the position closing date:
  • Carey Fry at (701) 239-7307

TTY users may use Relay North Dakota at 711 or 1-800-366-6888.

The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act.

As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. § 23-12-10.