Business Development Center Representative / ¡aplica hoy! Job at Pedder Auto Group
The Pedder Automotive Group was founded in 2008 by David Pedder. The family owned and operated dealer group has 7 dealerships in Southern California, representing Nissan, Hyundai, Chrysler, Dodge, Jeep and Ram brands. The seven (7) locations are – Pedder Nissan, Raceway Nissan, Temecula Nissan, Hemet CDJR, Lake Elsinore CDJR, Pedder Hyundai of Poway, and Pedder CDR+J of Poway.
We pride ourselves in having a great work environment that translates to a great customer service experience.
Our culture is anchored on three (3) basic principles – Pride, Respect, and Execute. As a leader and innovator in the industry, we are not only the best at what we do, we make sure that every employee feels that they belong, because after all, we are family.
The Call Center Representative position is responsible for managing all sales or service phone calls for all of our 7 dealerships.
This position is based out of our Temecula Hub.
What you'll do:
- Must be able to master inbound and outbound call strategies and drive daily calling activities -Inbound and outbound calling campaigns
- Monitor personal daily, weekly and monthly sales or service statistics
- Achieve the sales and customer satisfaction objectives set
- Work effectively together with co-workers and managers to create maximum synergy, coordination and cooperation
- Bilingual in Spanish/English is highly preffered
Who you are:
- Excellent customer service skills with the proven ability to resolve customer service issues and ability to follow through with customers.
- Self-starter, professional, demonstrates initiative, resourcefulness, and strong problem-solving skills.
- The ability to meet or exceed all department Key Performance Indicators that measure overall performance.
- Strong work-ethic with the ability to work in a fast-paced, results-driven environment.
- Prompt responses to internet inquiries with courtesy, accuracy and professionalism.
Job Type: Full-time
Pay: $2,800.00 - $4,500.00 per month
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
Weekly day range:
- Weekend availability
Language:
- Spanish (Required)
Work Location: One location
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