Call Center Agent Job at Accenture
What's In It For You :
- Collaborate with a diverse network of people.
- Actively deliver innovative solutions for Accenture's clients
- Apply your skills and experience to help drive business transformation.
- Work locally or remotely, significantly reducing or eliminating the demands to travel.
Responsibilities :
Take inbound calls from providers and client representatives.
- Perform outbound calls to other health insurance carriers to verify private health insurance information as needed
- Collect policy information from callers
- Verify Medicaid clients’ insurance information
- Accurately enter insurance data into) database
- Maintain quality score of 98% or better
- Perform special research
- Perform other duties as assigned
- Observe professional standards of conduct, including attendance, professional behavior, and dress code.
Basic Qualifications :
- High School Diploma
- 1 year of Call Center Customer service experience, high volume, fast paced project.
- Customer Service Experience
- Intermediate computer skills
- Preferred Qualifications:
- Verbal and written communication skills with the ability to interact professionally with clients, providers and management.
- Problem solving abilities.
- Organizational skills
- Analytical and research skills
- Ability to track projects for timely follow-up and completion.
- 6 months customer service experience
- 2 years of Call Center experience
Keywords : Customer Service, Call Center
What We Believe
We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.
Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here
Equal Employment Opportunity Statement
Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation. Our rich diversity makes us more innovative, more competitive and more creative, which helps us better serve our clients and our communities.
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Accenture is committed to providing veteran employment opportunities to our service men and women.
For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy Statement
Please be aware that Accenture requires all contractors to be fully vaccinated as a condition of placement, abiding by applicable federal, state & local laws. Requests for medical or religious accommodation to this vaccination requirement will be reviewed if an offer is extended by the supplier.
Requesting An Accommodation for this specific opportunity
If you have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email or speak with your recruiter.
Other Employment Statements
Applicants for placement consideration in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
Please Note :
caminobluff.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, caminobluff.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.