Call Center Representative - Full Time Job at Cato Corporation
The Cato Corporation, a leading specialty retailer of value-priced women’s fashion apparel with corporate offices located in Charlotte, North Carolina, operates three concepts: Cato, It’s Fashion and Versona. The Company has over 1,300 stores throughout the United States and a diverse workforce of over 7,500 associates. The Company’s stock is traded on the NYSE under the symbol “CATO”.
Cato is seeking a full-time Call Center Representative. Under the direct supervision of the Credit Compliance and Operations Manager, this position is responsible for servicing all aspects of the Cato Credit Card and eCommerce orders. Representatives respond to consumer and store inquiries regarding the Cato Credit Card accounts and Online orders performing specific duties as requested. Representatives are trained to understand and adhere to all Cedar Hill National Bank (CHNB) policies and procedures and all regulations concerning Cato Credit Card accounts. Qualified candidates should have previous telephone and retail experience.
Current hours of operation are: Sunday (12pm-7pm) and Monday-Saturday (8am-9pm). Occasional evening, Saturday and holiday shifts required.
The Cato Corporation offers excellent hours and benefits for both part-time and full-time positions / www.catofashions.com. EOE/Drug Testing.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: One location
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