Card Clerk Job at FSNB,National Association
Department: Cards Department
Reports to: Card Management
Position Summary
Administer and maintain debit card usage for FSNB customers as well as assisting customers and other
bank employees with issues and requests relating to cards and their FSNB product/service.
Summary of Essential Job Functions
Answer calls related to debit card issues- Troubleshoot card usage errors
- Complete debit card maintenance, as needed.
- Assist with card dispute matters to include filing of disputes and/or providing dispute claim
updates. - Review reports related to debit card issues
Minimum Requirements
Customer service, administrative skills, phone etiquette, and communication
skills, knowledge of Microsoft Word and Microsoft Excel
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