Reporting to the Program Manager, the Case Manager provides case management services to Kinship families by ensuring families have access to needed resources in order to support stability and permanency for kinship children and youth. The Case Manager is responsible for helping children and families with resource referrals and community connections, while utilizing trauma-informed care throughout service provision.

ESSENTIAL FUNCTIONS:

• Provide case management and crisis intervention to kinship families; this includes safeguarding the dignity and protecting the rights and individuality of each kinship family.
• Coordinate services to include intake, assessment, and referrals to internal services and community service providers; this includes developing a strong base of client involvement and engagement.
• Maintain ongoing relationships with community service providers, and other agencies/programs to educate and advocate for the needs of the families and communities.
• Liaise with service providers to coordinate resources and services for families and to follow up with linkage to services offered.
• Facilitate events for children and families.
• Facilitate caregiver support groups.
• Develop agency material including project flyers and other outreach materials.
• Participate in agency meetings and community meetings as directed.
• Conduct outreach and recruitment activities to the targeted population to effectively promote program services.
• Complete and maintain all service documentation and statistics as required.
• Requires driving to various locations across Alameda County to deliver services at assigned office(s), in the community or via home visits; this also includes transporting youth or families to community resources and appointments as needed (Case Manager must maintain valid California driver’s license, satisfactory driving record and personal vehicle insurance coverage).

POSITION REQUIREMENTS: A positive, service-oriented team player who has the ability to exercise sound judgment and work independently on a day-to-day basis. Must have strong organizational and time management skills, proven problem-solving skills, and excellent communication skills both verbally and in writing. Demonstrated knowledge of and skills in working with separation and loss, family systems, conflict resolution, reunification process and the emotional issues of kinship families. Awareness of and sensitivity to multicultural issues, proven competence working with culturally diverse populations, as well as a passion and commitment to serving children and families. Must have knowledge of community resources and be able to work some evenings and weekends.

EXPERIENCE AND EDUCATION:

• Bachelor’s degree in Social Work or human services related field preferred
• High school diploma or equivalent required
• At least 2 years of work experience in social services
• Non-profit and/or healthcare experience desirable
• Strong computer skills and proficiency in Microsoft programs and Google suite
• Experience with trauma-informed care and practices preferred
• Bilingual language skills (English/Spanish) preferred

WHY JOIN LINCOLN FAMILIES:

• Salary: $52,000 annually

  • Bilingual Skills: Up to an additional $5k annually (contingent upon results of language proficiency test)

• Time Off: 4 weeks of vacation, 18 sick days and 10 holidays (including 1 flex holiday); Vacation and sick time begin accruing from day one of employment.

• Benefits: medical, dental and vision with 90-95% employer subsidy for employee premiums; we also offer 50% for dependents. Additional Benefits include flexible spending accounts (FSA), life insurance, disability insurance, commuter benefits, retirement & pension plans.

• Supervision: Weekly individual and group supervision.

• Affinity Groups, Equity Teams and Advocacy: we currently have an Employee Equity Council, a Management Equity Team, staff-run Affinity Groups, and Advocacy Groups focusing on immigrant needs, housing stability & reimagining public safety.

• Self Care: Lincoln encourages and supports self-care for all employees so that staff are able to sustain themselves in this work and better serve our families. Staff create self-care plans and receive funding they can use each year towards those plans. Employees also have paid time away for self-care each week.

• Professional Development/Training: Each year, employees can be reimbursed for expenses related professional licensing and other fees, as well as for professional development opportunities. Employees who have been at Lincoln Families for one year are also eligible to participate in advanced training series.

• Student Loan Forgiveness: We are a recognized 501(c)(3) nonprofit approved site. By working with Lincoln Families, staff are eligible for Public Service Loan Forgiveness.

• Top Bay Area Workplace 2021 and 2022

  
  

IMPORTANT NOTE: Lincoln Families is subject to the Public Health Order mandated by the state to require all staff be vaccinated against COVID-19. If offered a position, providing proof of your vaccinated status (including booster), or qualifying medical or religious accommodation will be a condition of employment.