At Westminster Canterbury of Richmond, you can learn, grow and make a lasting impact on residents and families. You’ll experience the support of a collaborative work environment and a sense of collegiality unlike any other!

We offer:

• A comprehensive benefits package including health, vision, dental, life insurance, disability insurance and 403B retirement savings with company match.
• On-Site Amenities! Including a gym, fitness classes, BB&T Branch, Employee Dining Room with discounted meals and an award-winning Child Development Center with a generous employee discount for both full and part-time employees!
• Educational Assistance: We support your continuing education and career advancement by offering tuition reimbursement, for both full and part-time employees!
• Paid Time Off: Can be earned by both full and part-time employees!

The Cashier operates the cash register and electronic scanner to itemize and total purchases and receive payment while upholding the department’s stated policies and expectations regarding customer service and sanitation.

MAJOR ACCOUNTABILITIES/ESSENTIAL JOB DUTIES:

• Accurately and efficiently operate cash register equipped with electronic scanning equipment to process resident, guest and staff sales; accurately maintain all cash and receipts at the register
• Greet customers in a courteous manner and provide outstanding customer service
• Sanitize equipment and work area and maintain sanitation standards at all times
• Follow and complete established side-work procedures to ensure complete preparation of meal service
• Stock and replenish essential items in dining areas for preparation of each meal
• Effectively communicate customer needs to supervisor for prompt delivery of service
• Provide supervisors with customer feed-back to ensure appropriate follow-up and customer satisfaction
• Additional duties as assigned

EQUIPMENT:

• Computer
• Cash register

PHYSICAL REQUIREMENTS:

• Ability to lift 25 pounds without assistance, 26+ pounds with manual or mechanical assistance
• Ability to stand for long periods of time

REQUIRED KNOWLEDGE, SKILLS AND ABILITY:

• Basic computer knowledge
• Ability to read and understand written and verbal communication
• Understand state and sanitation policies and procedures

DESIRED KNOWLEDGE, SKILLS AND ABILITY:

• Knowledge of long-term care environment
• Desire to please others
• Dining or restaurant experience
• Customer service experience

DESIRED EDUCATION AND EXPERIENCE:

• High School Diploma or equivalency
• Six months of restaurant or wait staff experience
• Customer service and/or hospitality service training

REQUIRED BEHAVIORAL COMPETENCIES:

• Continually raise quality of work by self and others
• Work effectively with all levels of staff
• Treat residents, staff and guests with respect
• Effectively use non-verbal communication techniques
• Respond positively to constructive suggestions
• Promote cooperation among team members
• Is available, visible and accessible to internal customers
• Monitor on-going customer satisfaction
• Develop effective partnerships with customers
• Communicate in an open and candid manner

Westminster Canterbury Richmond opened in 1975 and is a premier continuing care retirement community known for its tradition of service excellence. Our staff is a diverse group of approximately 600 professionals working in harmony to support our community and to uphold the mission and values of the organization.

As one of Richmond’s Top Workplaces, we offer competitive salary along with perks including an onsite gym, fitness classes, on site banking, and an award winning on-site child education and care with a generous employee discount.

Each person who is a part of the Westminster Canterbury team plays a critical role in making a difference in the lives of those we serve. We expect a lot from those selected to join our team and look for individuals who will pursue excellence in everything they do.

If you want to work in an organization that is faith-based and mission-driven, that provides the highest level of care, holds staff accountable and makes a difference in people's lives, consider a career at Westminster Canterbury Richmond.

Ask us how we are keeping our residents and employees safe during the COVID pandemic. Follow this link: https://www.wcrichmond.org/campus-policies-and-procedures

Westminster Canterbury is an Equal Opportunity Employer. We celebrate diversity and are committed to fostering an inclusive environment for all employees.