GENERAL PURPOSE:
Certified Medical Assistants are multi-skilled practitioners who provide medical support services to the providers as part of a care team in order to ensure a smooth flow of patients through the medical clinic, and are viewed by physicians as vital partners in increasing medical office productivity.

MAIN RESPONSIBILITIES AND DUTIES:

a. Calls and escorts patients to exam area timely to promote continual flow of patients
b. Obtains vital signs, height and weight and documents in Electronic Health Record (EHR) per policy and procedure
c. Collects and processes laboratory specimens per policy and procedure
d. Maintains daily EHR worklist
e. Prepare and administer medications as ordered by the clinician
f. Initiates prescriptions orders or drug refills upon review and approval of the overseeing clinician and calls in routine refill prescriptions that are exact meaning having no changes in the dosage levels to a pharmacy
g. Utilizes appropriate technique in administering injections
h Follows infection control per Clinical Policy and Procedure guidelines
i. Cleans, autoclaves, and sterilizes instruments, equipment, etc., used in clinic
j. Performs control tests of certain laboratory equipment
k Prepares and stocks exam rooms
l. Enters patient data into clinic tracking system
m. Maintains professional growth by attending all meetings and in-service trainings
n. Utilizes effective verbal and written communication skills
o. Performs other duties assigned by supervisor

QUALITIES & CHARACTERISTICS
1) Maintains a professional relationship, and positive attitude with co-workers, the public, patients and all Ampla Healths staff, Board of Directors and vendors
2) Maintains the highest professional ethics and is honest in dealing with people, is a model for all employees through his/her actions
3) Strives to learn more and is receptive to new challenges and opportunities
4) Displays enthusiasm toward the work and the mission of Ampla Health
PROFESSIONAL KNOWLEDGE, SKILLS & ABILITIES
1) High School Diploma or GED required
2) Completion of a Medical Assistant Training Program
3) Medical Assistant Certification required
4) Current CPR certification required
5) Effective communication skills. Adept at dealing with people in person or in telephone contacts
6) Neatness and accuracy in performing tasks
7) Ability to use discretion in situations dealing with confidential patient health information
8) Effective time management skills
9) Familiarity with primary care outpatient clinic procedure (desirable)
10) Demonstrate clear knowledge of Ampla Healths clinic structure, standards, procedures and protocols

WORKING CONDITIONS & PHYSICAL REQUIREMENTS
Works well with patients in a generally comfortable office environment. Employees must possess the following physical requirements:
1) Must be able to lift up to 40 pounds and push up to 100 pounds (on wheels)
2) Able to work on feet the majority of the day without tiring
3) Must be able to hear adequately to auscultate B/S
4) Must have vision which is adequate to read increments on tuberculin syringe accurately
5) Must be able to reach above shoulder level to work. Must be able to bend, squat and sit, stand, stoop, crouch, reach, kneel, twist/turn
6) This position has exposure to Aerosol Transmitted Diseases (ATD) and Blood Borne Pathogens (BBP)