Contact position

Full time

1 year duration

This position is designated as Remote work. Candidate must reside within Ohio region and within

Eastern time zone.

**Successful candidate will have experience working on technology- and engineering-heavy projects. Must be proficient in writing internal communications and developing and delivering training. Please submit samples of written internal communications, training curriculum and/or presentations preferably for technology implementation projects.

The change manager (CM) plays a key role in ensuring projects (change initiatives) meet objectives by increasing employee adoption and usage. This person will focus on the people side of change, including changes to business processes, systems and technology, job roles and organization structures. The primary responsibility will be creating and implementing change management strategies and plans that maximize employee adoption while minimizing resistance to the change and disruption to business operations. The CM will work to drive faster adoption, higher ultimate utilization of and proficiency with the changes that impact employees. These improvements will increase benefit realization, value creation, ROI and the achievement of results and outcomes. This person will have to work through many others in the organization to succeed and may act as a coach to help various stakeholders fulfill the role of change sponsor. The CM may also provide direct support and coaching to all levels of managers and supervisors as they help their direct reports through transitions. The CM will also support project teams in integrating change management activities into their project plans.

1. Lead change management activities or change management workstream for change initiatives (may be one or multiple)
2. Apply a structured change management process and tools to create change management strategy and plans
3. Develop change management strategy and gain appropriate buy-in and sign-off
4. Lead the design, development, delivery and management of stakeholder management plans, communication plans, resistance management plans, engagement plans
5. Lead design, development, delivery and management of other change efforts as required based on project including job role mapping, change impacts, training strategy, and executive engagement
6. Conduct change assessments as required to define and document change impacts
7. Develop, analyze, and report on change readiness assessments
8. Identify and document key stakeholders, conduct regular assessment, and report out of stakeholder status by stakeholder groups
9. Provide input and support for the design and delivery of training programs
10. Develop and manage risk mitigation tactics
11. Consult and coach project teams
12. Coach managers and supervisors
13. Develop and manage activities to engage senior leaders
14. Establish and coordinate change champion networks as required
15. Coordinate efforts with other change management resources as required
16. Partner with Corporate Communications, HR, Workforce Readiness, and other enterprise organizations as required
17. Work with PMO to integrate change management activities into project plan as required
18. Track and report change management issues and risks
19. Define and measure project specific change management success metrics and monitor change progress.
20. Active participation in Client's Change Management Community of Practice

Minimum Requirements:
Education Requirements: Bachelor's Degree in Business Administration, IT, Communications or related field. Advanced degree a plus

Work Experience: Eight (8) or more years of change management experience; Experience as change manager on department or business unit level projects or leading change management workstream for change initiatives required.

Change management certification or designation preferred, such as Prosci

Additional Requirements:
Physical demand level is Sedentary.
A solid understanding of how people go through a change and the change process Experience and knowledge of change management principles, methodologies and tools Exceptional communication skills, both written and verbal
Excellent active listening skills
Ability to clearly articulate messages to a variety of audiences
Ability to establish and maintain strong relationships.
Ability to influence others and move toward a common vision or goal.
Flexible and adaptable; able to work in ambiguous situations.
Resilient and tenacious with a propensity to persevere.
Organized with a natural inclination for planning strategy and tactics.
Problem solving and root cause identification skills.
Able to work effectively at all levels in an organization.
Must be a team player and able to work collaboratively with and through others.
Acute business acumen and understanding of organizational issues and challenges Familiarity with project management approaches, tools and phases of the project lifecycle.