If you have read my job descriptions before, welcome back. If you are new, welcome to the party....you will notice that I like to add humor to my job descriptions...so you will see (hopefully) some chuckles as you read this.

Allow me to introduce myself. My name is Tom. I am Partner & VP at RSM Solutions, Inc. I have been recruiting tech talent for a long long time (20 years in January) and been in the tech sector since the 1990s. Most of my time is spent working - directly - with Director, Vp and C level hiring managers (as opposed to a zillion layers of recruiters and HR people)...so, I typically know my clients very very very well. Due to that, I am going to be far more focused on 'fit' than anything else...a fit for you and a fit for the client.

For this role, social fit is going to be almost as important as the technical fit. So, you might ask...'so, Tom, what are those things that create a good social fit?'. Well, I am glad you asked. Here are some characteristics of what creates a good social fit here:

• This is an environment where you can be frank and honest. It is always better to be honest with regard to delivery timelines if they are going to be delayed as soon as possible as opposed to waiting until the last minute.
• This is not an overly dramatic environment full of Instagram Influencers, or people who believe the entire world revolves around them. If you believe you are a rockstar or believe the entire world revolves around you, I encourage you to call the Kardashians...I hear they are hiring.

Here is the job description:

This role is a Permanent Role (I can only work with US Citizens or Green Card Holders...so, I cannot work with H1B, EAD, OPT or Student Visa holders for this role).

This role is being done in a hybrid manner with 3 days being onsite (230 South LaSalle) and 2 days remote. We are only looking to work with candidates that are already in the Chicago area for this role.

This role is officially 'titled' Unified Communications Engineer, Telecom. But, under the covers it is a CISCO Communications Engineer focused (CUCM for example) role. This role requires In-depth experience of Cisco Unified Communications Manager, Cisco Unity Connection, Cisco IM and Presence Service, Cisco Emergency Responder, Cisco Unified Attendant Console, Cisco Unified Contact Center Express, Cisco Unified Border Element, Cisco voice routers, Cisco Expressway, and Cisco Prime Collaboration. This is a hands on role where you will be working on installations and upgrades of CUCM Servers, Voice Gateway Configuration, etc. This is not a support role. Rather, it is a true engineering role where we are seeking individuals that have performed installations and upgrades of CUCM servers and configured Voice Gateways.

The Unified Communications Engineer is responsible for building and supporting scalable and cost effective unified communications services required across the firm, including video-telephony, voicemail, instant messaging, presence and video conferencing.

Rather than boring you to tears with a zillion 'must haves' and requirements, I will boil this down into the real meat of the role. Here are some of the key responsibilities:

• Integration of the firms unified communications services and technologies.
• Update the firm on new trends and developments in the unified communications 'world'. This will include the evaluation and recommendations of new systems and technologies.
• Perform preventative maintenance to Unified Communications systems.
• Support users with unified communications services.
• Communicate planned maintenance to other IT teams.
• Maintenance of tool inventories and licensing agreements.
• Resolution of Unified Communications incidents in accordance to SLAs and escalation of issues when appropriate.

Here are some of the main qualifications:

• At least 5 years of CISCO telecom experience.
• Experience with installations or upgrades of CUCM Servers.
• Configuration experience with voice gateways.
• A demonstrated history of working with larger user environments (2,000 users or greater).
• Experience with Cisco Unified Communications Manager, Cisco Unity Connection, Cisco IM and Presence Service, Cisco Emergency Responder, Cisco Unified Attendant Console, Cisco Unified Contact Center Express, Cisco Unified Border Element, Cisco voice routers, Cisco Expressway, and Cisco Prime Collaboration. If you don't have all of these, we will need at least experience with most of them.
• Experience of Cisco Webex Meetings and Cisco Webex Teams.
• Strong knowledge of voice and data switches and routers, telecommunications protocols and standards, voice and data infrastructure tools and services, QoS design and operation
• Knowledge of Cisco 8000 series phones.
• Knowledge of telecommunications protocols, communications and standards, H.323, SIP, E.164.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

Work Location: Hybrid remote in Chicago, IL 60604

Please Note :
caminobluff.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, caminobluff.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.