ABOUT OUR COMPANY

The Laborers Funds Administrative Office of Northern California, Inc. is a not-for-profit corporation, established in 1963, which provides administrative services under contractual arrangements for the Northern California Laborers Trust Funds.

We are currently looking seeking a Claim Adjuster to join our team and provide administrative and customer service support to our members.

This position perform Benefits Division tasks involved with providing various services to our members, dependents, and providers. Services include, but are not limited to claims adjudication, incoming and outgoing phone calls, emails, and written correspondence. This position can enable a self-motivated individual to quickly learn more services provided by the Benefits Division. For consideration, an applicant must have two (2) years of experience working in an employee benefit environment. The ability to speak Spanish fluently is a plus.

Additional requirements of the position are:

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  Is a professional communicator, both written and verbal, through any channel. (voice, written letter, email, text message)

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  Good organizational skills.

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  Proficient in Microsoft Office – Word, Excel, Outlook, and PowerPoint.

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  Excellent word and data entry skills.

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  Analytical and detail oriented with the ability to act as an “expediter”, where any task can be performed on an as-needed basis to ensure member service needs are addressed expediently.

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  Basic understanding of call center ACD and IVR systems.

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  Flexibility to assist with administrative functions of the Division, at the direction of the Division Director.

IMPORTANT NOTE

Our company will be relocating to Pleasanton in 2021. If proceeding with your application to this vacancy, bear in mind that we are looking for candidates that are open to continuing with the company once the move takes place.

CONDITIONS OF EMPLOYMENT

• 90‐day Probationary Period
• Microsoft Office Suite Testing is required
• Work under Collective Bargaining Agreement
• This is a union job with union dues (http://www.opeiu29.org/)
• Fringe Benefits Administered by Laborers Trust Funds(http://lfao.org/)

Employee and dependents receive medical, dental and vision coverage paid by the company. Company contributes to employee’s Pension plan; Employees may elect participation on 401K plan. Company offers sick, and vacation time under collective bargaining agreement and 8 major holidays.

Pay Range

$32.76 - $35.78 per hour