Claims Representative I - Location: New Holland PA or Napoleon OH Job at Goodville Mutual Casualty Co
Nature of Job
Adjust and settle Super Service claims for all lines of business written by the company with settlement authority up to $7,500.
Duties and Responsibilities
- Process Super Service claims according to company guidelines and in compliance with the Unfair Claims Practices Act.
- Verify policy coverage on assigned losses.
- Investigate and evaluate Super Service claims for proper settlement.
- Assign independent adjusters and appraisers when necessary.
- Pursue subrogation, salvage and third-party liability contribution.
- Notify Claims Supervisor or Manager of all claims that exceed settlement authority of $7,500.
- Establish proper reserves on assigned claims.
- Report claim complaints, questionable claim submissions and possible fraud to Claims Supervisor or Manager.
- Attend claim seminars and participate in claim associations.
- Perform other duties as assigned by Claims Manager and Supervisor.
Qualifications
- High school education.
- Minimum of one year work experience in a customer service role preferred.
- Ability to learn the coverages of all insurance policies written by the company.
- Effective communication skills.
- Ability to work effectively with company computer systems.
- Willingness to participate in insurance related study courses.
- Commitment to company values and customer service.
- Ability to perform the essential functions of the job with or without reasonable accommodation.
PI202422242
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