Description: Assisting Hands Home Care in Arlington Heights is looking to add the next member of our tight-knit team. This position has the primary responsibility for recruiting, staffing and scheduling services for Assisting Hands®. The Staffing Coordinator matches caregivers with clients and coordinates caregiver schedules. This position involves extensive telephone work and interaction with caregivers, clients, and health care professionals. The Staffing Coordinator also responds to inquiries from prospective clients and assists with recruiting and hiring new caregivers .

This position is in-office with occasional field visits or fill-ins. Candidates with CNA or caregiving experience are encouraged to apply. Each employee bring something new and lasting to our organization. We are looking for someone with skills and experience to help with the vision of providing quality care to our clients and a great work environment for our caregivers.

You can make a difference in the lives of homebound seniors by your ability to successfully and skillfully recruit, staff, mentor, and match caregivers to appropriate client needs and schedules. Our goal is to provide seamless care and impeccable communication. If this sounds like you, please apply

Qualifications: Excellent telephone and interpersonal skills. Must be well-organized and have good attention to detail. This position requires at least 2 years of experience in staffing or customer service in a home care setting. Must be a good problem solver and able to work independently.

We are looking for a friendly person with a great attitude. We want YOU to be comfortable and satisfied at work.

Reports to:Administrator

Primary Duties:

• Matches appropriate caregivers to cases based on personality, availability, and skill set.
• Makes sure that all cases are covered and arranges for substitute/back-up coverage as necessary.
• Handles/resolves caregiver issues, problems and scheduling changes.
• Provides information about services to prospective clients.
• Responsible for maintaining client files and keeping them up to date.
• Responsible for verifying authorization of services with payors.
• Serves as the point of contact for clients, caregivers and case managers
• Counsels caregivers regarding attendance or performance issues.
• Works closely with Business Manager to ensure that hours and pay rates are correct for payroll and billing rates are appropriate for invoicing.
• Participates in on-call rotation

Hours: Monday through Friday, 8:30am-4:30pm shared on-call responsibilities after hours

Benefits:

• Paid Time Off, Paid Sick Time
• Great work environment!
• Growing company with opportunity for advancement

Job Types: Full-time, Part-time

Benefits:

• 401(k)
• 401(k) matching
• Flexible schedule
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Work Location: On the road

Please Note :
caminobluff.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, caminobluff.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.