Client Coordinator (Entry Level) Job at Examworks Group, Inc.
Overview:
The Client Coordinator will be supporting various operations departments and will act as our client’s main point of contact, liaising between our different internal departments, clients, physicians and any representative acting on behalf of a client to gather medical records and assist with prepping files.
This role is a full time position with a standard Monday - Friday 8-4 schedule with overtime as needed. Responsibilities:
ABOUT US:
ExamWorks is a leading provider of innovative healthcare services including independent medical examinations, peer reviews, bill reviews, Medicare compliance, case management, record retrieval, document management and related services. Our clients include property and casualty insurance carriers, law firms, third-party claim administrators and government agencies that use independent services to confirm the veracity of claims by sick or injured individuals under automotive, disability, liability and workers' compensation insurance coverages.
ExamWorks offers a fast-paced team atmosphere with competitive benefits (medical, vision, dental), paid time off, and 401k
ExamWorks, LLC is an Equal Opportunity Employer and affords equal opportunity to all qualified applicants for all positions without regard to protected veteran status, qualified individuals with disabilities and all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or any other status protected under local, state or federal laws.
Equal Opportunity Employer - Minorities/Females/Disabled/Veterans
Tags:
ExamWorks is looking for customer service driven and highly motivated candidates to join our team as a
Client Coordinator at our
Dublin, OH office.
The Client Coordinator will be supporting various operations departments and will act as our client’s main point of contact, liaising between our different internal departments, clients, physicians and any representative acting on behalf of a client to gather medical records and assist with prepping files.
This role is a full time position with a standard Monday - Friday 8-4 schedule with overtime as needed.
- Providing initial customer contact for incoming calls and new referrals.
- Handling high phone call volume, communicating with clients regarding orders.
- Obtaining documents and ensuring physicians have any additional requested documents needed.
- Prepping files for exams and reviews and place files in chronological order.
- Verifies all client information is current in the database and all client specific guidelines and or rules or information is documented in the system.
- Processing and sorting physical/electronic medical records and radiology films.
- Maintains daily contact with the QA department regarding work-flow and pending report status.
- Perform other duties as assigned.
- High school diploma or equivalent required.
- Minimum one year clerical experience; or equivalent combination of education and experience.
- Must possess complete knowledge of general computer, fax, copier, scanner, and telephone.
- Must be knowledgeable of multiple software programs, including but not limited to Microsoft Word, Outlook, Excel, and the Internet.
- Must be able to adapt to a high-volume contact center environment.
- Must have ability to be flexible within fast-paced dynamic environment.
ABOUT US:
ExamWorks is a leading provider of innovative healthcare services including independent medical examinations, peer reviews, bill reviews, Medicare compliance, case management, record retrieval, document management and related services. Our clients include property and casualty insurance carriers, law firms, third-party claim administrators and government agencies that use independent services to confirm the veracity of claims by sick or injured individuals under automotive, disability, liability and workers' compensation insurance coverages.
ExamWorks offers a fast-paced team atmosphere with competitive benefits (medical, vision, dental), paid time off, and 401k
ExamWorks, LLC is an Equal Opportunity Employer and affords equal opportunity to all qualified applicants for all positions without regard to protected veteran status, qualified individuals with disabilities and all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or any other status protected under local, state or federal laws.
Equal Opportunity Employer - Minorities/Females/Disabled/Veterans
Tags:
Medical Records
Medical Receptionist
Medical Secretary
Medical Office
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