Job Description:

Fidelity Investments’ Racial Equity & Diversity Pledge

“Fidelity believes in, and is committed to, fair and consistent treatment for every associate and customer, and to creating a safe and respectful environment, in which everyone is treated with kindness, compassion and respect.” Abby Johnson | Chairman & CEO Fidelity Investments

Client Management Representative

We believe your knowledge and expertise of managed portfolio products helps you gain trust with our clients. We know you will inspire client dedication and engagement in order to develop long-lasting positive relationships with Fidelity.

We have a new and exciting opportunity for a Remote Licensed Client Management Representative in the Greater Phoenix area! The position is fully remote and requires you reside in the Greater Phoenix Arizona area. We offer virtual interviewing and on boarding, as well as access to our virtual training and support. Full access to work from home capabilities to support our clients remotely.

The Expertise We’re Looking For

• Series 7 (required)
• Series 66 (63/65) preferred (paid training provided)
• Minimum of 3 years of previous financial services experience
• Broad based knowledge and understanding of general financial planning concepts
• Shown customer service, relationship management and sales skills
• Ability to work 100% percent remotely
• Bilingual in Spanish and English is a plus

The Purpose of Your Role

Client Management Representatives help support and consult Fidelity clients who have a managed portfolio.

The Skills You Bring

• Strong verbal and written communication skills
• Your ability to effectively influence others
• Entrepreneurial spirit: comfortable working independently, within the infrastructure of a large organization
• Strong technological acumen and comfort with learning how to use new tools
• Excels in paperless work environment by leveraging technology
• Authoritatively problem solve, be dedicated, demonstrate initiative and multi-task
• Have robust time management and organizational skills
• Bring a comprehensive understanding of tax and retirement issues
• Having previous experience consulting with clients or possess a dream to learn this approach

Our Investments in You

We believe it is important to approach life holistically. Fidelity’s greatest advantage is our people so our benefit programs(opens in a new tab) are designed to help you and your loved ones strike the right balance. Sound too good to be true? See for yourself and learn more about our benefits offerings:

• We offer a competitive total rewards package, including a stable base salary, to recognize associate achievements
• Click to hear from a few of our associates about the outstanding benefits Fidelity offers: Benefits at Fidelity Investments(opens in a new tab)
• Click here for a story about how we are helping our employee’s payback their student loan debt(opens in a new tab)

The Value You Deliver

• Educating clients on an ongoing basis regarding asset allocation
• Conducting annual reviews of client’s profiles to ensure suitable portfolio allocations
• Probing, uncovering and incorporating all relevant financial and personal data to identify the most appropriate investment strategy and identify additional investment opportunities
• Conducting welcome calls with new clients to solidify the relationship and outline the service model
• Resolving service requests in coordination with PAS Service Specialists

How Your Work Impacts the Organization

The Client Relationship Manager is part of Fidelity’s Portfolio Advisory Services group, which operates within our Personal Investing business unit. We are leading provider of investment management, retirement planning, family conversations, portfolio guidance, brokerage, benefits outsourcing, and many other financial products and services. We believe in building relationships, not just in building sales or building our assets. After all, our clients will place their investments, their savings, and their futures in your hands. You’ll be the one who will personally work with them to help achieve their dreams- whether that’s saving for college, for retirement, for a big vacation, or anything else. This is a serious responsibility and that’s why we’ll surround you with amazing, supportive people and all the tools you need.

Company Overview

At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. To do this well, as a privately held company, we place a high degree of value in nurturing a work environment that attracts the best talent and reflects our commitment to be an employer of choice. We are proud of our

diverse and inclusive workplace where we respect and value our associates for their unrivaled perspectives and experiences.

We believe in being #DifferentTogether. Fidelity’s nine affinity groups are self-organized groups of employees with common interests in areas such as race, ethnicity, gender or sexual orientation, or who share similar interests based on similar sets of experiences who come together to create a positive and inclusive workplace for all employees.

Fidelity Investments is an equal opportunity employer.

#LI-REMOTE

Please see below for the salary range for work locations in Colorado only:

Please see below for the salary range for work locations in New York City, Westchester County, NY and Jersey City, NJ only:

Please see below for the salary range for work locations in California only:

Please see below for the salary range for work locations in Washington only:

Certifications:

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.

At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award, we have been recognized by our employees as a Best Place to Work in 2023. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined.

At Fidelity, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we’re calling "Dynamic Working."

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations @fmr.com, or by calling 800-835-5099, prompt 2, option 3.