Would you like to have a career that makes a daily difference in people’s lives? Do you want to be part of a caring, respectful, diverse community? If you answered yes to these questions, keep reading!

HealthPoint is a community-based, community-supported and community-governed network of non-profit health centers dedicated to providing expert, high-quality care to all who need it, regardless of circumstances. Founded in 1971, we believe that the quality of your health care should not depend on how much money you make, what language you speak or what your health is, because everyone deserves great care.

Position Summary:

The Client Services Representative performs outreach to clients informing them about health programs and social service programs and advocating for them to obtain healthcare coverage and other services.

Compensation is dependent on skills and experience.

Your contribution to the team includes:

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  Identify and screen clients who may be eligible for assistance with their health care and other social services needs through appropriate programs. Inform and educate clients about their eligibility for programs, facilitate the application process, and assist them in accessing covered services appropriately.
• Assist clients in recertification for Basic Health and Medicaid programs.
• Assist in the development and implementation of outreach activities and materials to enhance and improve customer service and client relationships through internal and external relationships.
• Identify appropriate community resources and develop relationships through marketing, networking and outreach activities.
• Monitor and track data entry of application process and additional follow up information.
• Implement strategies to collect data on service and access issues as directed through mechanisms such as surveys, questionnaires and time logs. Identify ways to improve current systems and report the information to appropriate individuals.

Must have’s you’ll need to be successful:

• Associate’s degree (AA) or equivalent from a two-year college or technical school.
• One year experience in a medical setting; or equivalent combination of education and experience.
• Valid Washington State Driver’s License with an acceptable driving record determined by HealthPoint’s insurance carrier.

Proof of immunizations and/or immunity to: COVID-19, MMR (measles, mumps, and rubella), Varicella, Annual Influenza, and TB Quantifier are required for all employees. Additionally, if you work in a HealthPoint clinic, Tdap (within last 10 years) is required. Hepatitis B. is required for clinical employees with potential exposure to blood/blood products. All immunizations are a condition of employment. Upon hire, employees must provide proof of their immunizations and/or immunity prior to starting or no later than their fifth (5) business day of employment.

Where to gather your records:

• If you received immunizations in Washington, Arizona, Louisiana, Maryland or West Virginia, you may visit http://wa.myir.net to create an account and retain proof of your medical records for the immunity/immunization requirements.
• If records do not show any data, please seek guidance from your provider for further assistance.

HealthPoint is committed to offering all employees a competitive compensation package, including benefits and several other perks.

• Medical, Dental, and Vision for employees and their families/dependents
• HSA, FSA plans
• Life Insurance, AD&D and Disability Coverage
• Employee Assistance Program
• Wellness Program
• PTO Plan for full-time benefited and part-time benefited employees. 0-.99 years of service accrual of 5.23 hours per pay period. (pro-rated accruals for part-time benefited employees)
• Extended Illness Time Away of 40 hours (pro-rated for part-time benefited employees)
• 8 holidays and 3 floating holidays
• Compassion Time Away up to 40 hours
• Opportunity Time Off (extended time off for staff to invest in themselves) up to 8 weeks
• Retirement Plan with Employer Match
• Voluntary plans at a discount, such as life insurance, critical illness and accident insurance, identity theft insurance, and pet insurance.
• Third Party Perks Discounted Movie Tickets, Travel, Hotels, and more
• Development and Growth Opportunities

To learn more about HealthPoint, go to www.healthpointchc.org! #practiceyourpassion

It is the policy of HealthPoint to afford equal opportunity for employment to all individuals regardless of race, color, religion, sex (including pregnancy), age, national origin, marital status, military status, sexual orientation, because of sensory, physical, or mental disability, genetic information, gender identity or any other factor protected by local, state or federal law, and to prohibit harassment or retaliation based on any of these factors.