About Us: At Akeso Occupational Health our physicians offer a full scope of occupational medicine services designed to help reduce healthcare costs, while minimizing lost work time and increasing employee productivity. To accomplish these goals, Akeso is outcome focused and provides medical care on an urgent or appointment basis for occupational injuries and illnesses. We also design modified work and rehabilitation programs to enable injured employees to return to work as soon as possible.

SUMMARY: Provide daily supervision of all aspects of clinic activity. Manage specific administrative functions related to the operations of the clinic as assigned. Serve as a liaison with clients. Provide leadership to staff to ensure smooth day-to-day operations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Manage the clinic operations to ensure the corporate goals of service, employee engagement, patient experience are accomplished and maintain a culture that focuses on quality medical care and customer service.
• Direct, supervise and coordinate the functions and activities of the clinic including systems, budget, materials management, human resources, data processing and maintenance.
• Promote the provision of cost-effective, high-quality health care services for patients.
• Ensure high degree of patient and client satisfaction
• Develop initiative, motivation and positive morale within the staff.
• Maintain compliance with government and third party payer requirements.
• Maintain standards of quality care.
• Develop operational plans to assure medical and logistical viability and to fulfill the clinics' goals and objectives in a coordinated, effective and efficient manner.
• Develop budgets, including forecasts of revenue, workload, requirements for personnel, space, equipment and support services to assure financial viability and to fulfill the clinics' goals and objectives in a coordinated, effective and efficient manner. Report and interpret monthly and annual data to assure budget compliance.
• Implement marketing plans which include assisting with the development of the corporate strategy, promotion of the clinics and their professionals, and product/service assessment. Analyze market conditions, identify and interpret trends or deviations from standards and respond by initiating policy or procedure changes.
• Resolve conflicts which occur in an organization while protecting the professional and legal rights of everyone involved. Resolve problems related to staffing, utilization of facilities, equipment and supplies.
• Analyze systems and procedures and initiate changes to improve work flow and efficiency. Maintain and compile statistics when necessary or upon the request of the senior management.
• Maintain the buildings, grounds, facilities and equipment in a manner consistent with the highest standards of safety, sanitation, efficiency and appearance.
• Select and train/orient clinic personnel.
• Work with clinic staff to develop/implement performance goals and objectives. Determine merit increases, promotions. and disciplinary actions.
• Interact with other clinic administrators and senior management to ensure coordinated efforts in the development of professional relations and contractual arrangements with third party payers, clients and government agencies.
• Consult with medical staff to ensure compliance with standards and regulations.

KNOWLEDGE, SKILLS AND ABILITIES

• Skill in establishing and maintaining effective working relationships with staff, patients, the public, insurance carriers, vendors and external agencies.
• Ability to effectively supervise and evaluate the performance of employees.
• Knowledge of organization policies and procedures and company administration practices
• Knowledge of medical terminology.
• Skill in gathering and analyzing information.
• Skill in verbal and written communication.
• Ability to work under pressure and effective manage client/patient complaints and defuse angry situations.
• Excellent people skills. Ability to motivate and work effectively with others.
• Ability to prioritize and appropriately distribute daily workload and assigned projects to ensure operational effectiveness.
• Self-motivation, initiative and desire to increase abilities in management within the health care industry.
• Skill in researching, preparing, and presenting comprehensive reports.
• Ability to take initiative and to exercise independent judgment; decision-making and problem-solving expertise.

EDUCATION: Degree or certification in business management preferred. Prior work experience may apply to degree or certification substitution.

EXPERIENCE: Medical terminology and previous experience within a clinic-setting. Previous management experience in a clinic-setting strongly preferred.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

PI203733588