Collection Specialist Job at Parker Hannifin Corporation

Parker Hannifin Corporation Cary, NC 27511

Position Summary

Collect receivables in a timely manner to ensure a steady flow of cash to the corporation. Manage customer accounts and execute appropriate actions to facilitate collection of past due amounts. Coordinate and communicate with the customer and internal departments to resolve customer disputes and resolve outstanding issues. Conduct research and analysis on customer accounts and prepare reports as required. Assist with meeting department metrics and goals.

Responsibilities

This role is a Hyrbird Role with a possible 2 days Remote, 3 days in Office. Our offices are in Cary, NC.

Responsibilities

Primarily responsible for the collection of delinquent accounts and resolution of customer disputes in accordance with approved collection policies and procedures.

  • Monitor customer accounts for past due balances and promptly contact customer to collect payment
  • Proactively monitor customer accounts for future invoices to ensure collection by due date
  • Promptly research and resolve customer payment discrepancies and invoice disputes
  • Partner with Sales and Customer Service to improve the order to cash process
  • Monitor customer account details for delayed payments and other irregularities
  • Act as liaison between Collections and Division Finance
  • Utilize advanced excel skills to analyze customer accounts and transaction detail
  • Assist with identifying and communicating billing discrepancies for immediate correction
  • Optimize cash flow through the achievement of team targets and goals
  • Prepare reports for executive management
  • Attend industry group meetings as required
  • Assist with cash application to customer accounts
  • Identify collection barriers and work cross-functionally with internal and external resources to resolve
  • Propose improvements in collections related procedures
  • Support annual audit activities
  • Assist with special projects as needed
  • Act as backup for other positions in the department as required

Qualifications

Qualifications

Required

  • High school diploma and five to ten years of collection experience
  • One to two years in Accounts Receivable and Collections
  • Excellent problem solving and analytical skills
  • Excel Experience-Pivot Tables, Lookups, etc
  • Strong organizational skills
  • Ability to multi-task
  • Strong oral and written communication skills
  • Advanced knowledge of Microsoft Office - specifically Excel and Outlook
  • Ability to work independently with some direction
  • Ability to effectively write business emails and reports

Preferred

  • Bachelor's Degree - major in Finance or Accounting preferred
  • SAP experience in the Accounts Receivable function
  • Experience in a manufacturing, B2B environment

Parker Hannifin

Parker Hannifin is a Fortune 250 global leader in motion and control technologies. For more than a century the company has been enabling engineering breakthroughs that lead to a better tomorrow. Learn more at www.parker.com or @parkerhannifin.

Equal Employment Opportunity

Parker is an Equal Opportunity and Affirmative Action Employer. Parker is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. However, U.S. Citizenship, Permanent Residency or other appropriate status is required for certain positions, in accord with U.S. import & export regulations.

("Minority / Female / Disability / Veteran / VEVRAA Federal Contractor")

If you would like more information about Equal Employment Opportunity as an applicant under the law, please go to http://www.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf
and
http://www1.eeoc.gov/employers/upload/eeoc_gina_supplement.pdf

Drug Tests

Drug-Free Workplace
In accordance with Parker's policies and applicable state laws, Parker provides for a drug-free workplace. Therefore, all applicants seeking employment with Parker will be subject to drug testing as a condition of employment.




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