Communications and Coordinator Job at Family Connections Centers Inc.

Family Connections Centers Inc. San Francisco, CA 94134

Job Title: Development and Communications Coordinator
Reports To: Communications and Development Director
Location: This job operates in a hybrid work environment, with on-site hours at our Portola and Excelsior centers and remote work possible.
Compensation: $28.85 - $31.25 per hour ($60,000 - $65,000 per year), full-time, non-exempt position

To Apply: If you match our qualifications and interests, please apply through our website, https://fccenters.org/employment/. YOU DO NOT HAVE TO CREATE AN ACCOUNT. No phone calls or recruiters.

Deadline to apply: February 26, 2023

Benefits Package

  • 100% employer-paid Kaiser Platinum Plan, plus Vision & Dental
  • Vacation starts at up to 10 days year one, up to 15 days year two, up to 25 days year six
  • 14 Holidays including winter week holiday break
  • Paid sick and bereavement leave
  • 403(b) retirement plan with up to 3% employer contribution
  • Professional development
  • PLUS: Flexible Medical Spending Account, Employee Assistance Program, staff appreciation, team building events, and a great work environment

Position Overview

The Communications and Development Coordinator will write, design, and circulate materials to support Family Connections Centers’ (FCC) communications, marketing, and development projects. Working closely with the Communications & Development Team and program staff, they will help grow FCC’s funding and audience through compelling stories that highlight FCC’s impact. Using program data, creative storytelling, design, and strategic thinking, the Communications and Development Coordinator will engage our diverse audience; amplify FCC’s mission; and connect with our community of families, staff, partners, funders, media, and collaborators in the education and family support fields.

This role requires excellent writing and editing skills; experience with design software and a range of digital communications/media; and the ability to project manage and meet deadlines. Our ideal candidate is passionate about FCC’s community-based work and able to celebrate the organization through effective communications.

About Family Connections Centers

Family Connections Centers’ (FCC) mission is to support the development of strong, healthy families and thriving communities. We create opportunities for people of different backgrounds to work together cooperatively, sharing cultures, values, knowledge, and resources. We offer an array of interconnected, participant-driven programs that include early childhood education, family support, and K-5 education. Visit fccenters.orgto learn more.

Primary Responsibilities

Communications and Outreach – 60%

  • Acquire and maintain a detailed knowledge of Family Connections’ programs and goals to successfully implement communications and marketing strategies that support and promote this work
  • Write and proof copy for newsletters, press releases, marketing materials, internal communications; adhering to the FCC style guide and ensuring that all distributed materials have high-quality, error-free copy and design
  • Write and maintain FCC website, e-newsletters, special announcements, etc.
  • Manage social media communications, develop campaigns and strategies to engage our audience, and grow our reach and number of followers on all platforms
  • Using JotForm, Eventbrite, Google Forms, etc., build event registrations, forms, surveys, etc; ensure all event confirmations include accurate, clear information with translations in Chinese, Spanish, and Vietnamese as needed
  • Work with program staff to collect program calendar information, order/supervise translations, and publish content in English, Spanish, Vietnamese, and Chinese
  • Design, order and manage outreach materials, including handouts and branded swag items
  • Support the FCC Volunteer Program, creating new opportunities in partnership with FCC staff, managing information distribution and check-ins, and ensuring positive and engaging volunteer experiences
  • Visit and photograph programs; staff occasional in-person outreach, fundraising, and other community events, with ability to communicate organizational goals to the public
  • Develop and utilize strategies to reach new community members, cultivate donors, recruit staff and volunteers, promote programs and enrollment, and communicate FCC opportunities
  • Ensure that education, events, news, and program updates are optimally shared, utilizing data to evaluate strategies and improve effectivenes
  • Strategize ways to continually improve user experience and clarity of information on website, social media, and text/email communications

Fundraising and Grants – 40%

  • Draft, edit, and support the preparation of persuasive and well-written donor solicitations
  • Draft and support the submission of grant proposals and reports, following the grants templates and calendar for deadlines
  • Acknowledge donations from campaigns and other sources and input donor data into Salesforce database in a timely fashion
  • Support coordination and outreach of fundraising events, as well as donor and Board engagement

Qualifications

  • Bachelor’s degree or substantial experience in place of degree
  • 3+ years’ experience in writing/editing grant applications, copyediting, or digital and written communications
  • Excellent writing and composition skills, excellent grammar and editing abilities, strong attention to detail, and ability to convey complex messages and impact through strong/persuasive written communications
  • Proficiency in Microsoft Office and Adobe Design Suite (InDesign, Photoshop, and/or Illustrator)
  • Excellent interpersonal skills and an ability to work collaboratively with others in a team environment and outward facing to partners, participants, and funders
  • Critical thinking, flexibility, resourcefulness, and problem-solving abilities
  • Ability to manage multiple projects simultaneously with a high level of detail, while staying on track for individual project requirements and deadlines
  • Experience with Constant Contact, social media communications, and WordPress preferred

COVID-19 Requirements

All employees are expected to be fully vaccinated or have plans on getting fully vaccinated before the start of their employment. Full vaccination also includes COVID-19 Booster shots.

Work Environment

This job operates in a hybrid work environment with mandatory on-site hours at FCC’s centers in Portola and Excelsior. Some remote work possible. Work scheduled weekdays, Monday-Friday, with occasional evening/weekend work to support community events. This role routinely uses standard computers and phones to perform work duties.

Physical Demands

While performing the duties of this job, the employee is regularly required to talk and hear. This job requires extended periods of time at a computer. The employee must lift and/or move items over 25 pounds on occasion. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Family Connections Centers is an equal opportunity employer and values diversity, inclusion, and respect. We welcome and strongly encourage applicants from all backgrounds. Qualified applicants will receive consideration for employment.

Job Type: Full-time

Pay: $60,000.00 - $65,000.00 per year

Benefits:

  • 401(k) matching
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Professional development assistance
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Work Location: One location




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