Communications Associate Job at Faire

Faire San Francisco, CA

About Faire

Faire is an online wholesale marketplace built on the belief that the future is local — independent retailers around the globe are doing more revenue than Walmart and Amazon combined. At Faire, we're using the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe. Picture your favorite boutique in town — we help them discover the best products from around the world to sell in their stores. With the right tools and insights, we believe that we can level the playing field so that small businesses everywhere can compete with these big box and e-commerce giants.

By supporting the growth of independent businesses, Faire is driving positive economic impact in local communities, globally. We're looking for smart, resourceful and passionate people to join us as we power the shop local movement. If you believe in community, come join ours.

About this role

The Communications team tells the story of how Faire is leading the way forward in retail by empowering independent brands and retailers around the world to build thriving businesses. The team is a collaborative global group that works directly with cross-functional partners across Faire's business in support of our customer community. This role will work closely with the communications team leads to develop and execute global campaigns and media relations that help Faire build trust and credibility.

We're seeking a Communications Associate to join our team and help us to build out a disciplined and efficient communications program. This person will be responsible for crafting executive-facing materials, building and growing our internal communication systems, and become our go-to expert on the newscycles that speak to the most pressing topics facing our customers. This role is ideal for an individual with a roll-up-your-sleeves attitude, meticulous attention to detail, and an ability to prioritize impact, coupled with a true team spirit and the ability to juggle projects,

What you'll do

  • Collaborate with the global communications team and internal partners to implement communications programs that present Faire as a trusted brand among independent retailers and team members around the world.
  • Execute thought leadership and media relations strategies that elevate our leaders, brand, product, customers and corporate evolution.
  • Research, identify, and source case studies, customer stories, and potential angles to secure stories that support Faire's corporate, product, and brand communication strategies.
  • Develop and create a wide range of communications materials including blog posts, pitches, launch announcements, press releases, communications plans, statements, media lists, briefing materials for executives.
  • Own and run the speaking and awards calendar and help recommend opportunities to submit Faire based on our annual and quarterly objectives.
  • Form relationships with Faire cross-functional partners and find opportunities to support critical work.

Qualifications

  • 3-5 years of relevant work experience (In-house experience and agency/editorial experience is relevant).
  • Strong written and verbal communication skills; experience drafting public and/or customer-facing materials.
  • Strong attention to detail and organizational skills.
  • Keen interest in the news and how stories come to life in all types of media.
  • Passion and appreciation for independent brands, retailers and local business owners.
  • Open and effective communicator; someone who is not afraid to throw out an idea or challenge an existing one to help advance Faire's mission.

Salary Range

California / New York: the pay range for this role is $77,000 - $105,000 per year.

Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The base pay range provided is subject to change and may be modified in the future. This role may also be eligible for equity and benefits.

Faire's flexible work model aims to meet the needs of our diverse employee community by making work more flexible, connected, and inclusive. Depending on the role and needs of the team, Faire employees have the flexibility to choose how they work–whether that's mainly in the office, remotely, or a mix of both.

Roles that list only a country in the location are eligible for fully remote work in that country or in- office work at a Faire office in that country, provided employees are located in the registered country/province/state. Roles with only a city location are eligible for in-office or hybrid office work in that city. Our talent team will work with candidates to determine what locations and roles are eligible for each option.

Why you'll love working at Faire

  • We are entrepreneurs: Faire is being built for entrepreneurs, by entrepreneurs. We believe entrepreneurship is a calling and our mission is to empower entrepreneurs to chase their dreams. Every member of our team is an owner of the business and taking part in the founding process.
  • We are using technology and data to level the playing field: We are leveraging the power of product innovation and machine learning to connect brands and boutiques from all over the world, building a growing community of more than 350,000 small business owners.
  • We build products our customers love: Everything we do is ultimately in the service of helping our customers grow their business because our goal is to grow the pie - not steal a piece from it. Running a small business is hard work, but using Faire makes it easy.
  • We are curious and resourceful: Inquisitive by default, we explore every possibility, test every assumption, and develop creative solutions to the challenges at hand. We lead with curiosity and data in our decision making, and reason from a first principles mentality.

Faire was founded in 2017 by a team of early product and engineering leads from Square. We're backed by some of the top investors in retail and tech including: Y Combinator, Lightspeed Venture Partners, Forerunner Ventures, Khosla Ventures, Sequoia Capital, Founders Fund, and DST Global. We have headquarters in San Francisco and Kitchener-Waterloo, and a global employee presence across offices in Salt Lake City, Atlanta, Toronto, London, New York, LA, and Sao Paulo. To learn more about Faire and our customers, you can read more on our blog.

Faire provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression.

Faire is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, please fill out our Accommodation Request Form (https://bit.ly/faire-form)




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