Community Development Officer Job at Rockland Trust

Rockland Trust Norwood, MA 02062

This role supports the Bank’s Community Reinvestment Act (CRA) program second line efforts by assisting the Community Reinvestment Act Officer (CRA Officer) primarily in matters relating to collection, aggregation, and qualification of Community Development (CD) loans, investments, donations, and services.

Additionally, the incumbent is responsible for keeping current with banking regulations, laws, and best practices in the area of CRA; facilitating regulatory examinations; providing guidance to business units primarily on CD reporting; keeping policies and procedures current; conducting compliance monitoring and/or reviews; and preparing reports to executive management and or sub-committees thereof, such as the CRA Committee.


Primary Responsibilities i ncludes the following. Other duties may be assigned:

  • Assist the CRA Officer in developing and executing processes designed for the collection and reporting of required data under the CRA, including loans, deposits, investments, donations and services.
  • Assist the CRA Officer in keeping abreast of CRA reporting laws and regulations, monitor changes in laws, regulations and examination trends through external regulatory services.
  • Responsible for reporting reviews of business unit policies and procedures as related to the CRA Officer.
  • Assume responsibility for tracking and reporting of bank employee volunteer activities, with particular emphasis on CD qualified services
  • Conducts ongoing compliance monitoring and in depth file testing of CD loans.
  • Assists in review and updating of risk assessments related to CD performance to identified findings or process deficiencies.
  • Under the direction of the CRA Officer, serves as the primary liaison between the bank and 3rd party vendors relating to CD reporting software.
  • Assist with regulatory examinations and internal and/or external audit requests, including requesting and preparing materials, arranging logistics, coordinating meetings, facilitating communication; and developing responses.
  • Assist in the preparation of presentations (both verbal and written) and give presentations to internal and external risk stakeholders (e.g., FDIC, Massachusetts Division of Banks, and Internal Audit ) during relevant reviews
  • Participate in CRA Committee Meetings – serve as the CRA Department representative in presenting aspects of CD reporting at meetings.
  • Build and maintain relationships with key stakeholders and business partners and maintain open communications with assigned business unit managers and regional teams
  • Engage with external community and trade groups, which may include serving on the board or directors/trustees.
  • Perform community development service hours on behalf of the bank.
  • Periodically attend seminars and/or meetings of external compliance networks and associations
  • Assumes additional responsibilities as requested.


Qualifications :

  • Bachelor’s degree or equivalent
  • Professional certification, such as CRCM, preferred
  • 3-5 years banking experience, examination and/or audit background preferred
  • Good communication skills and ability to work with others and independently as the situation dictates;
  • Must possess expert knowledge of CRA along with accompanying regulations and guidance
  • Exceptional ability to analyze significant data sets and reach appropriate conclusions
  • Strong ability to write clearly and concisely; especially policies, procedures, and reports
  • Excellent organizational and project management skills - ability to manage multiple tasks and projects simultaneously. Ability to work independently
  • Strong PC skills, Word, Excel, and PowerPoint skills
  • Working knowledge of bank systems a plus

Our goal is to offer our colleagues the most generous benefits package possible. We strive to provide colleagues with a comprehensive benefits package and an environment that supports a healthy work-life balance. Benefits include: Competitive compensation with performance incentive awards, Health Insurance, Dental Insurance, a 401K and DC Plan for your retirement, LTD & Life Insurance, Day Care Reimbursement, Tuition Assistance for graduate and undergraduate programs, an award winning Wellness program and much more!

At Rockland Trust you'll find a respectful and inclusive environment where everyone is given the chance to succeed. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.




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