Primary Purpose

Develops, implements and coordinates a variety of outreach and enrollment programs designed to identify under-served population segments and provide assistance for accessing services. Represents Franklin C. Fetter Family Health Center to a variety of community resources to increase awareness and promote support for comprehensive, sustained community programs designed and targeted to meet the primary health care needs of under-served South Carolina populations. Develops new collaborative efforts and partnerships to advance the mission of Franklin C. Fetter Family Health Center.

Essential Functions

Outreach and Partnership Development

• Provides guidance and council regarding the Affordable Care Act and Health Benefit Exchanges to staff and patients.
• Provides training to targeted audiences regarding public health care programs in the community to increase awareness of program eligibility requirements and services covered.
• Demonstrates ability to apply to develop effective working relationships with a variety of individuals to gain support and interest in program’s objectives.
• Demonstrates ability to apply knowledge of a variety of federal, state and local resources, programs and services involved with Outreach and Enrollment initiatives.
• Demonstrated ability to use intermediate functions and features of the MSOffice suite including word processing, spreadsheet, presentation and database applications.
• Demonstrated ability to work independently with little direct supervision in the efficient and thorough completion of tasks.
• Demonstrated ability to prioritize multiple tasks, assignments and projects to meet established quality and time requirements.
• Demonstrated ability to work in a team environment.
• Complies and successfully completes all required and applicable federal and/or state consumer assistance training.
• Demonstrates capacity to conduct “in reach” with current health center uninsured patients and “outreach” to non-health center patients regarding access to health coverage in their approved service areas.
• Ability to build, structure and implement plans of success for the department and organization.
• Ability to understand the mission and success plan of FCF and distribute that throughout the community.

Minimum Requirements:

• Bachelor’s Degree Preferred
• At least two years public/customer service experience
• Community Outreach experience
• Public speaking skills
• Computer knowledge
• Excellent communication skills
• Knowledge of surrounding areas
• Ability to work in a group setting
• Ability to maintain a strict schedule