Work today, get paid tomorrow! We now participate with DailyPay!

WHO ARE WE?

Come join our dedicated team at South Port Square, a wonderful place to work! South Port Square is a 40-acre campus in Port Charlotte close to Charlotte Harbor and Punta Gorda and is one of Florida’s best kept secrets! You’ll join a team with a strong work ethic, with management and co-workers who want to make a positive impact in our residents’ lives. These extraordinary leaders and role models will help you craft a long, satisfying, and fruitful senior living career at South Port Square.

ABOUT THE ROLE:

The Concierge is responsible for answering and transferring all incoming calls in a courteous and professional manner, giving information, direction and other appropriate assistance to residents, staff, guests and vendors. Performs a variety of clerical duties as assigned.

YOU ARE EXCITED ABOUT THIS OPPORTUNITY BECAUSE YOU WILL…

• Provide on-going switchboard/telephone coverage.
• Serve as receptionist and greet all guests, residents, vendors, suppliers, and outside service providers.
• Distribute packages, business mail and magazines.
• Maintain visitor sign-in logs.
• Monitor closed circuit security TV cameras and fire alarm board (where applicable).
• Maintain security for admittance to all entries accessible to public.
• Prepare maintenance work orders as requested by residents and staff.
• Prepare correspondence, memo, and other documents.
• Responsible for data entry of general resident information using computer software system.
• Receives all persons who enter the Community in a courteous manner, informs, guides, directs or otherwise assists residents, visitors, staff or vendors tactfully and congenially to present the best possible image of the Community.
• Attends in-service training and education sessions, as assigned.
• Performs specific work duties and responsibilities as assigned by supervisor.

WE ARE EXCITED ABOUT YOU BECAUSE YOU…

• High School graduate preferred. Ability to communicate efficiently in English using proper grammar in a pleasant manner.
• Typing and experience with Microsoft Office software.
• Must be able to handle a multiplicity of routine tasks, following specific instructions carefully and general instructions completely

HOSPITALITY FOCUS:

The Community fully embraces a culture of hospitality. To that end, we include the following hospitality promises as a guide for our interpersonal interactions with residents, co-workers, and guests:

1. We greet residents, employees and guests warmly, by name and with a smile.

2. We treat everyone with courteous respect.

3. We strive to anticipate resident, employee and guest needs and act accordingly.

4. We listen and respond enthusiastically in a timely manner.

5. We hold ourselves and one another accountable.

6. We embrace and value our differences.

7. We make residents, employees and guests feel important.

8. We ask “Is there anything else I can do for you?”

9. We maintain high levels of professionalism, both in conduct and appearance, at all times.

10. We pay attention to details.

WE VALUE OUR EMPLOYEES AND SHOW APPRECIATION THROUGH…

• Scholarships and Educational Assistance Programs, because we value the development of our team members and promoting from within.
• Extraordinary Reward Points, because we value recognizing and appreciating our employees for their hard work.
• Our comprehensive benefits, because we value health and wellness for you and your family.
• Highly competitive occupancy and sales bonus program.
• A Monthly All-Staff Meet n’ Eat, because we value a strong company culture that creates camaraderie between departments.
• Various Employee-led Committees, because we value employee engagement and making your voice heard.
• A Free and Confidential Employee Assistance Program because we understand that life happens.
• Paid Training, Paid Time Off, and Paid Holidays.
• Medical, Dental, Vision, Life Insurance, Short and Long Term Disability, (401)K Retirement
• South Port Square has partnered with Daily Pay to give our team members control over accessing their paycheck on their own schedule. Ask us about how this benefit supports your financial wellbeing today!

Many roles in the community may require that we ask about your vaccination status. This could include MMR, chicken pox, hepatitis, flu and COVID-19 vaccine status. Please note that all employees are required to provide proof of COVID-19 vaccination, or apply for and receive an approved exemption, as a condition of employment.

Job Types: Full-time, Part-time

Pay: From $13.50 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Overnight shift
• Weekend availability

Ability to commute/relocate:

• Port Charlotte, FL 33980: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Required)

Work Location: In person

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